how to force MacOS Photos to sync with iCloud?

btownguy

macrumors 6502a
Original poster
Jun 18, 2009
545
19
My iCloud Photo Library has worked flawlessly forever. Currently, my MacOS Photos (High Sierra) won't download pics I took today that are already on my phone and have been uploaded to iCloud already (confirmed by logging in to iCloud.com). In Photos on MacOS it says "Last Updated at 12:51pm" which was over 9 hours ago. I'm currently on WiFi and plugged in to power. Any ideas? I've tried rebooting and force quit the Photos Agent from Activity Monitor with no success.
 
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mikzn

macrumors 68020
Sep 2, 2013
2,157
1,509
Vancouver
first place I would check is the systems preferences < iCloud - and next Photos preferences and make sure all the setting are set properly?

maybe a setting got changed?
 

btownguy

macrumors 6502a
Original poster
Jun 18, 2009
545
19
first place I would check is the systems preferences < iCloud - and next Photos preferences and make sure all the setting are set properly?

maybe a setting got changed?
Unfortunately no, all settings are correct and haven't changed.
 

mikzn

macrumors 68020
Sep 2, 2013
2,157
1,509
Vancouver
Sorry I don't have much to add - except that if it comes to signing out of iCloud and back in be very careful.

Lots of stories here about lost photos and after signing out and back in.

Might be good to back up your photos on a hard drive before you "Sign out and back into iCloud" - if it comes to that.
 

asterizk

macrumors member
Oct 24, 2003
96
5
Sarasota, Florida
btownguy, did you ever make it anywhere with this one? I'm running into the same thing, photos from my phone are uploading to icloud.com Photos just fine, just won't sync down to my iMac. It's been 12 days now. Did try léonie's suggestion on this page (deleting container cache data), looked like it might help but then ended up doing nothing in the end. It's almost as though I lost the preference for my system library, and the photos are being synced into another Photos library (but I checked, and it is the right one).

One thing of potential note is, the library is pretty big at this point (138k photos). But, the phone and icloud.com don't seem to have any issue with that.
 

robogobo

Suspended
Jun 6, 2005
439
57
Sitting down facing front.
Wow, yet another Mac bug sneaking up on my wife's computer, an issue that goes waaaaaaaaaaay back and still no fix to force a sync or even see progress so we know what's going on. Photos taken hours and days ago still not appearing on her Mac. At this point it's easier to list the Apple products that are working rather than the long list of junk that isn't. Way to earn that premium price point, Apple!
- - Post merged: - -

OK hey guess what, I just came up with a solution poking around in Activity Monitor. Just quit Photos and go into Activity Monitor (inside Applications > Utilities), find a process called photolibraryd and force quit it. Then launch Photos again. Bob's your uncle.

You're welcome, Apple!
 
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