How to get 4K 60Hz?

Discussion in 'Mac Basics and Help' started by hajime, May 11, 2018.

  1. hajime macrumors 601

    Joined:
    Jul 23, 2007
    #1
    Hello, just bought 2017 13" MBP from Apple. They recommended me to get an USB-C to Digital AV Multiport Adapter rather than a displayport adapter. The guy said that some users had troubles with the displayport adapter.

    After I connected it to the monitor:

    https://store.hp.com/CanadaStore/Merch/Product.aspx?id=K3Q96AA&opt=ABA&sel=MTO

    The screen shows current mode: 3840-x2160 30Hz
    Optimal mode: 3840x2160 60Hz

    How do I get to optimal 4K mode at 60Hz?
     
  2. Banglazed, May 11, 2018
    Last edited: May 11, 2018

    Banglazed macrumors 68020

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #2
  3. hajime thread starter macrumors 601

    Joined:
    Jul 23, 2007
    #3
    Thanks. Some sales in Apple Stores have no idea what they are talking about and pretend that they are the authority.
     

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