- Sep 10, 2015
A woman I know lives in a retirement community. She has an iMac, and she cannot get it connected to her wireless printer. The Mac works on the network, when I connect the printer to WiFi it says there are multiple routers with the same name, connect to all or just one- I have tried both, and the printer thinks it is on the network, but the iMac doesn’t see the printer! I have used the Canon setup pkg and System Preferences; I have tried searching by ip address and Bonjour name as reported by the printer. My only thought is to see the MAC address the router the iMac is connected to, then choose that one at the printer since it lets me pick a router by MAC address. (I think they have a router per residence with the same name for security reasons.) Do you have any other ideas, and is there a terminal command to display the MAC address of the connected router on the iMac? Thanks!