How to get Navigon refund?

Discussion in 'iOS Apps' started by blueprint1983, Aug 24, 2009.

  1. blueprint1983 macrumors 6502

    Joined:
    Sep 4, 2007
    Location:
    Missouri
    #1
    I simply am having too many problems with this application and I've given it a grace period of a bit more than a month and it's still not working well for me.

    Has anyone successfully got a refund from this developer?

    Thanks
     
  2. jmpage2 macrumors 68030

    jmpage2

    Joined:
    Sep 14, 2007
    #2
    A quick search demonstrates that you've been posting about the Navigon application for well over a month and that you've given it multiple reviews including a 7.5 rating most recently.

    Kind of late in the game to say that you regret the purchase and want a refund. It would be like you buying Adobe Photoshop, using it for six weeks to edit a pile of photos and then demanding you get your money back.
     
  3. naevity macrumors member

    Joined:
    Aug 2, 2004
    #3
    If you go to the iTunes receipt apple emailed you when you purchased it, you should see a "Report Problem" link at the bottom. Using that I think you can request a refund.

    But, I do think you're out of the grace period, i think it's measured in days not weeks. You're probably stuck with it.
     
  4. MBHockey macrumors 68040

    MBHockey

    Joined:
    Oct 4, 2003
    Location:
    New York
  5. pooryou macrumors 65816

    Joined:
    Sep 28, 2007
    #5
    You shouldn't be able to get a refund. Hence why you need to make purchases carefully.
     
  6. Drumjim85 macrumors 68030

    Drumjim85

    Joined:
    Oct 7, 2007
    Location:
    DFW, TX
    #6
    but you still can. it's just not straight forward.
     
  7. sinsin07 macrumors 68030

    Joined:
    Mar 28, 2009
    #7
  8. emailkenny macrumors newbie

    Joined:
    Jan 4, 2014
    #8
    Steer clear !!! (Pun intended)

    I feel extremely compelled to steer people clear of this most miserable GPS app. Nine out of ten search entries, business address or business name or exact business or residential address, it will respond with " NO RESULTS FOUND ", rendering it utterly and completely USELESS.

    What's more, it's a billing nightmare as well, as it's curiously attached itself to my latest iTunes music purchases. Which, by the way, were made days earlier and separate from it.

    Furthermore, when I click on the "report a problem" link in the email receipt received for it, it routes me to the aforementioned music purchases only. It literally vanishes from the "instant refund" process that's available online at iTunes and Apple. However, that curiosity shouldn't surprise me at all, given the level and intensity of misery and grief it single-handedly wields.

    As of this post, I'm told by Apple online that my only option for a refund is through technical support. So, I've emailed them as instructed with the hopes of receiving a complete refund. If so, I will delete this app from my phone.

    You've been warned. Stay the whut' away from "NaviBong" aka "NaviThong" (LOL)

    Note: What's even more curious, is that, to this date, this app actually looks way better than anything Apple, MapQuest or Google has come up with. Hey, but that's where it begins and ends for this app, so don't be fooled by it's looks. I kid you not, it's the most miserable app I've ever encountered. Again, steer clear !!!
     

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  9. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #9
    its been 5 years since this thread was even active, im sure most people here are using google maps or apple maps by now.
     
  10. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #10
    I've used Navigon for 3 or 4 years now....with all the in-app purchases except urban routing (or whatever it's called). It integrates well with the bluetooth system in my vehicle and always finds where I'm going. I've done away with my discrete GPS units and have no problem recommending it to others. To each his own.
     
  11. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #11
    You realize you're typing in a business name in the city input box - of course its not going to find a city named Lowe's.

    Anyways, I'm a satisfied user of Navigon, it could be improved to be sure, but one major advantage I like with Navigon is that the maps are stored locally so if I lose cell signal while using it, I don't lose the directions. Overall its a great app, but I agree with apple and google maps, the appeal of this app is waning.
     
  12. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #12
    Unless there is a new super-giant Lowe's store that is so big and has so many people living in it that it has become a city?
     
  13. dictoresno macrumors 601

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #13
    1.) look at their join date.
    2.) look how they are bumping a 5 yr old thread

    dont be surprised they are putting lowes in the city search bar.
     

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