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droyjul

macrumors newbie
Original poster
Oct 18, 2015
4
1
Hi. On my macbook pro, my desktop screen has a transparent box on it which just stays there. I restart the macbook and it will go but then it will then appear again. How do I get rid of this?
 
https://www.dropbox.com/s/jo983s1q8evf7wn/Screenshot 2015-10-19 01.35.42.png?dl=0

Screenshot%202015-10-19%2001.35.42.png
 
Definitely looks like some program is putting it there. Or maybe Spotlight. Maybe check to your Login items in System Preferences under the Users panel and see if there's some software you don't want starting up in the background.
 
Hi. On my macbook pro, my desktop screen has a transparent box on it which just stays there. I restart the macbook and it will go but then it will then appear again. How do I get rid of this?

Does it go away if you restart?

If not, try holding the shift key at boot to start in safe mode. That will by pass all launch and startup items and tell us if that is the issue.

If it goes away in safe mode, run the app Etrecheck to create and anonymized report showing all launch items. Post the report here so we can have a look and help you.

I attached you screenshot here to make it easier for others to see it.
 

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Hi there,

I have the same problem and I followed your advice and did the EtreCheck. The box went away in the safe mode. What do I do next?

Thanks so much for the help!

Martin
 

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I have the same problem and I followed your advice and did the EtreCheck.
Nothing is jumping out at me in your Etrecheck report there, but the fact it goes away in safe mode is proof positive it is some launch item listed there. What I would do is just start removing those items half at a time and restarting to test until you figure out which one it is.

I like to printout the Etrecheck report and use it as a worksheet to check off progress as I do this.
 
Thank you so much! How do I remove those items sorry?

Print out the report, then each item will correlate with one of these folders where you can remove the listed item.

Code:
~/Library/LaunchAgents (~ is your users folder)
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/StartupItems
/System/Library/Extensions/
 
Just had this issue, relaunching finder worked a treat.
⌥⌘⎋ > Finder > Relaunch
 
I have the same problem, it's intermittent. I'm using a 2019 iMac17" Mojave. I can make it go away but how can it be prevented?
 

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I have the same problem, it's intermittent. I'm using a 2019 iMac17" Mojave. I can make it go away but how can it be prevented?
I had the same issue, identical-looking transparent blue rectangle

Turns out the culprit was a little app called Divvy. Just restarted it and the rectangle was gone.
 
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Definitely looks like some program is putting it there. Or maybe Spotlight. Maybe check to your Login items in System Preferences under the Users panel and see if there's some software you don't want starting up in the background.
hello,
I have the same problem on windows 11. Could you tell me what i can do?
I can't seem to find system preferences on my device.

thank you
 
hello,
I have the same problem on windows 11. Could you tell me what i can do?
I can't seem to find system preferences on my device.

thank you
You are asking for Windows 11 support on a mac forum.....good luck :p
 
I had the same issue, identical-looking transparent blue rectangle

Turns out the culprit was a little app called Divvy. Just restarted it and the rectangle was gone.
Thank you, @groobert! This info has eluded me for a long time. Size and shape fit "divvy". How did you come across Divvy being the culprit? I signed up just to send this shout out. A thousand smiles :)
 
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