How to go about exchanging iPhone 6S

Discussion in 'iPhone' started by corruptfreedom, Oct 2, 2015.

  1. corruptfreedom macrumors newbie

    Oct 2, 2015
    Hey guys,

    I bought a new iPhone 6S and I noticed that the speaker crackles/distorts at high volume. I'm looking to exchange it, but I want a brand new retail one. How's the best way to go about doing this? I'm still within the 14 day return period, should I return it and purchase it again or can I just ask them to exchange it for a retail box one?
  2. Lobwedgephil macrumors 68040


    Apr 7, 2012
    Reserve new phone, bring defective one in with box and everything, return it, buy new reserved phone.
  3. MacBird macrumors 6502a

    Apr 1, 2010
    Adding to the previous response, bring ID, credit card and as long as you are within the 14 days, you should receive a new one. I did that yesterday without any problems and I got a shrink-wrapped new phone. I called the store in advance to make sure they have the right model for my carrier in stock.

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