How to go about returning a MacBook Pro?

Discussion in 'MacBook Pro' started by Mozzize, Nov 9, 2008.

  1. Mozzize macrumors newbie

    Nov 8, 2008
    My brand new MBP has a faulty nvidia 9600gt card which causes constant black screen crashes. I bought it from the Apple UK website, how do I return it? Still have all original packing etc, do I just hop off down the post office and send it to them?

    Unfortunately I don't have Apple Care but I've still got the 90 days phone support and one year warranty.
  2. DaveOZ macrumors regular

    May 13, 2008
    Ring them and they will arrange a pickup and replacement.
  3. firstapple macrumors 6502a


    Sep 25, 2007
    Do you have a store close to you, if so, take it there...

    Or else call AppleCare and they will guide you through the process

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