how to keep dropbox from prompting me for my password?

Discussion in 'macOS Sierra (10.12)' started by ghanwani, Mar 10, 2017.

  1. ghanwani macrumors 6502a

    Joined:
    Dec 8, 2008
    #1
    I use dropbox as a cloud folder. Since I installed it on my new machine, every now and then it'll throw up a prompt asking me to enter my userid/password so it can function correctly.

    I don't care about any fancy integration with other mac applications.

    Is there a way to get dropbox to never prompt me for my mac's password again?

    Thanks.
     
  2. MacGizmo macrumors 6502a

    MacGizmo

    Joined:
    Apr 27, 2003
    Location:
    Arizona
    #2
    I've been running Dropbox since its release and I don't recall ever having to enter a password since the very first installation. No update has ever asked for it either. It's odd that your install is just randomly asking for a UN/PW.

    Try completely removing it from your System (the app, the preference files, everything), LOG OUT/BACK IN OR RESTART YOUR MAC, then re-installing the Dropbox app.
     
  3. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #3
    Great advice above. To make the complete uninstall process a bit easier, drag the Dropbox app into AppCleaner: https://freemacsoft.net/appcleaner/

    This will completely remove all related plist files, etc.
     
  4. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #4
    You probably did enter it the first time. Once it has been entered, dropbox will cache it.

    https://techcrunch.com/2016/09/09/d...s-its-mac-desktop-client-hacks-os-x-security/
     
  5. MacGizmo macrumors 6502a

    MacGizmo

    Joined:
    Apr 27, 2003
    Location:
    Arizona
    #5
    That's what I said in the first sentence of my post. The question is, why is YOUR install continuing to ask for a UN/PW. Have you tried deleting the app and the preference files from your system and re-installing? If so, did it work?
     
  6. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #6
    My machine (late 2016 non touch mbp) suffered a RAM failure so it's now at Apple getting a new system board.

    But to answer your question--if the password is not entered at install, then it does keep randomly prompting for the password. Upon googling, I found there are several articles about this issue.
     
  7. MacGizmo macrumors 6502a

    MacGizmo

    Joined:
    Apr 27, 2003
    Location:
    Arizona
    #7
    So you've installed the app, but never used it? Because using it even once would require you to enter the UN/PW.
     
  8. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #8
    I was using it just fine. It needs the password for some advanced features. See the link above.
     
  9. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #9
    Sneaky dropbox. Today I was in the middle of an macOS update and the prompt showed up. I thought it was due to the macOS update and entered the password. Just as I hit enter, I realized dropbox now has the password to mac!

    Dropbox is very smart. They won! And I suspect they win with most mac users.
     

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