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How to make apple replace your iphone?

S

Scorpia

macrumors newbie
Original poster
Aug 6, 2010
29
0
Recently bought a iphone 3gs off ebay, it is still in warranty, how ever it is locked to a network (from another country) which i don't use. I'm thinking of getting apple to replace the phone, so that they will give me a new iphone that will hopefully be unlocked?

Do refurbs come unlocked? and how can i MAKE them replace it?
Thanks
 
I think they'll replace it with a locked one of your country, IF they replace it. My guess is unless it has a hardware issue they will not replace it.
 
Intell said:
I think they'll replace it with a locked one of your country, IF they replace it. My guess is unless it has a hardware issue they will not replace it.
Click to expand...

Hmm is there anything i could say that they can't really check to make them change it?
 
Scorpia said:
Hmm is there anything i could say that they can't really check to make them change it?
Click to expand...

I don't think so. Making them replace a perfectly good iPhone isn't very ethical. Also if either of the two external water sensors are pink, they will not replace the iPhone no matter what you do.
 
First bring your battery down to about 19% or until it turns red, and when you have your appointment tell them that the battery dies really fast, within 2-4 hours after full charge. And say you don't use the phone a whole lot.
 
why don't you just unlock it yourself? :confused:


it's not rocket science... sorry i take that back. maybe it is for you, seeing as how you want to pull a fast one on Apple but don't know how :rolleyes:
 
GTghost said:
First bring your battery down to about 19% or until it turns red, and when you have your appointment tell them that the battery dies really fast, within 2-4 hours after full charge. And say you don't use the phone a whole lot.
Click to expand...

They'll run diagnostics and see he's lying. It won't work.
 
acfusion29 said:
why don't you just unlock it yourself? :confused:


it's not rocket science... sorry i take that back. maybe it is for you, seeing as how you want to pull a fast one on Apple but don't know how :rolleyes:
Click to expand...

Because i'd much rather have a new conditioned phone that is on a network in my country.. Hell, i have warranty i might aswell use it.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7)

Stomping your feet and/or holding your breath might pursuade them.
 
Scorpia said:
Because i'd much rather have a new conditioned phone that is on a network in my country.. Hell, i have warranty i might aswell use it.
Click to expand...

so you've not addressed why your buying off eBay and making a mistake is Apples fault and responsibility to replace the phone?
 
I'm pretty sure Apple will not replace a phone from a foreign country. You would have to go to the country it was purchased in to have it serviced. And if it was locked to the carrier, why should they give you an unlocked one?
 
tell them it randomly powers off and you have to hold the power button and the home button in order for it to turn back on
 
Intell said:
They'll run diagnostics and see he's lying. It won't work.
Click to expand...

Actually, they just say "there's no way we can test the battery" and just give you a new one. That's what they did with my iphone 3G, wireless keyboard, mighty mouse, and macbook battery replacements (all legitimate, I should add).


Just jailbreak and unlock yourself. It's much easier than finding a convenient genius bar appointment time.
 
Scorpia said:
Recently bought a iphone 3gs off ebay, it is still in warranty, how ever it is locked to a network (from another country) which i don't use. I'm thinking of getting apple to replace the phone, so that they will give me a new iphone that will hopefully be unlocked?

Do refurbs come unlocked? and how can i MAKE them replace it?
Thanks
Click to expand...
Sorry but you are in for a big shock.

Your warranty on the used iPhone 3GS is only valid in the country were it was designed for sale based on the model number. For example, a USA AT&T locked iPhone only has an Apple warranty that is valid in the USA.

An iPhone designated for sale in Hong Kong ( unlocked iPhone area ), will only have a valid Apple warranty in Hong Kong.

Warranty replacement iPhones are not "Unlocked" as a generic statement. The comments above explain that you will get a replacement that has the same restrictions as your original iPhone when you get a warranty exchange in the country were the model was designated for original sale.

Dave
 
Intell said:
Also if either of the two external water sensors are pink, they will not replace the iPhone no matter what you do.
Click to expand...

this is not true at all my 3GS bottom sensors were triggered pink and the genius at the apple store opened it up and said the internal sensor was not triggered meaning that the two external sensors were faulty which is grounds for a replacement
 
I believe your warranty is only valid in the country that it was purchased so in you case your are SOL unless you travel back. Or try calling Apple on the phone and say you moved? make up some story
 
Scorpia said:
Recently bought a iphone 3gs off ebay, it is still in warranty, how ever it is locked to a network (from another country) which i don't use. I'm thinking of getting apple to replace the phone, so that they will give me a new iphone that will hopefully be unlocked?

Do refurbs come unlocked? and how can i MAKE them replace it?
Thanks
Click to expand...

This is not a warranty issues. The fact that you are cheap is not something typically covered under a manufacturer's warranty.

My suggestion is to go buy a phone in your own country...that works in your country....that has a warranty in your country and consider it a great life's lesson.

Steve
 
Stoj said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7)

Stomping your feet and/or holding your breath might pursuade them.
Click to expand...



This!

It works every time.

 
Scorpia said:
Because i'd much rather have a new conditioned phone that is on a network in my country.. Hell, i have warranty i might aswell use it.
Click to expand...


Warranties don't cover an individual's choice of purchasing a sim-locked iPhone second hand on eBay from another country. Perhaps you should have thought about this when you bought the iPhone and taken some effort to ensure you were purchasing either an unlocked phone or one locked to a carrier in your country. Or, perhaps your plan all along was to buy the cheapest phone on eBay, knowing it was sim locked to another country, and intended to attempt to cheat the system, in which case you are a terribly unethical person.
 
This thread is pathetic. You wouldn't buy a used car and then take it to the dealer and demand a new one.

You bought a used phone, off eBay, from a foreign country. Why do you now expect a brand new iPhone?

I hope you fail miserably.
 
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