How to pay off Apple Upgrade Program?

Discussion in 'iPhone' started by geoff5093, Dec 14, 2016.

  1. geoff5093 macrumors 68020

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #1
    I have an iPhone 7+ that I bought on the Apple Upgrade Program. I'm looking to sell it, so I want to pay it off and then cancel Apple Care on it for a refund. I've been all over the Citizen One loan site, and couldn't find anything on Google on how to make a one time payment. Has anyone done this before?
     
  2. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #2
    Contact Citizen One Bank CS and see if you can pay it off that way.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    Yes, you need to contact the finance company.
     
  4. AZMecha macrumors member

    AZMecha

    Joined:
    Jun 30, 2015
    #4
    https://www.citizensone.com/customer-service/pay-my-loan.html
     
  5. geoff5093 thread starter macrumors 68020

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #5
    Ended up calling them and making a payment, wish I could just do it online. Their phone system was horrible.
     
  6. nburwell macrumors 68040

    nburwell

    Joined:
    May 6, 2008
    Location:
    PHL
    #6
    I heard some stories about not so pleasant experiences when calling Citizens to pay off their loan. They really need to implement a feature on their web site so that use can pay off the loan (ie. so they can sell it) can do so.
     
  7. pat500000 macrumors 604

    pat500000

    Joined:
    Jun 3, 2015
    #7
    Lesson: buy sim free.
     
  8. geoff5093 thread starter macrumors 68020

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #8
    It is SIM free, I just used the Apple upgrade program to get it.
     
  9. pat500000 macrumors 604

    pat500000

    Joined:
    Jun 3, 2015
    #9
    Yeah..I tend to avoid monthly crap. Buying one time saves lot of trouble.
     
  10. geoff5093 thread starter macrumors 68020

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #10
    Yeah I decided to do it for the upgrade portion, but it's been a pain so never again
     
  11. pat500000 macrumors 604

    pat500000

    Joined:
    Jun 3, 2015
    #11
    HAHA I hear you. I learned the hard way as well.
     

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