How to Prep iPad for Genuis Bar Appt?

Discussion in 'iPad' started by Hydrocity, Apr 16, 2011.

  1. Hydrocity macrumors 6502a

    Joined:
    May 14, 2010
    #1
    Hey everyone. I may take my iPad into the Genius Bar today for some display issues. What should I do and bring to this appointment?

    Should I wipe my iPad (as in take restore it to default)?

    Should I bring everything including the packaging and cables?

    Any other things I should know?
     
  2. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #2
    I've always brought everything, cabels yada yada.
    you don't need to wipe it, just make sure to take a backup, as you agree you have done in the contract they make you sign about lost data.
     
  3. jvmxtra macrumors 65816

    jvmxtra

    Joined:
    Sep 21, 2010
    #3
    nothing. Just go in as they will take a look and IF (doubt it) they will exchange it(they probably dont have any in stock), they will just exchange the ipad 2.
     
  4. Chopstick217 macrumors regular

    Chopstick217

    Joined:
    Apr 11, 2011
    Location:
    Huntington Beach, CA
    #4
    I just backup my ipad2 before bringing it into the apple store. It had a dead pixel and was replaced with a brand new one :)
     
  5. synagence macrumors 6502a

    Joined:
    Jul 23, 2008
    #5
    Just take it as normal ... make sure you've sync'd before hand so you have a backup but i've had 3 iphones swapped over the years and they always made me do the phone erase once they confirmed they were swapping so i knew it had happened before i handed the device over...
     
  6. Hydrocity thread starter macrumors 6502a

    Joined:
    May 14, 2010
    #6
    Ok thanks everyone. I did do a backup before I left. I brouhg the cables and such just incase. I'm on my way now. Let's hope they replace it!
     
  7. TheUndertow macrumors 6502

    Joined:
    Feb 20, 2011
    #7
    I started with AppleCare over the phone and then went into the store with the Case #and got my Orig. swapped for the 2!

    Make sure to transfer purchases off of the iPad, if you bought any direct from the pad (which I tend to do mostly)
     
  8. frunkis54 macrumors 65816

    frunkis54

    Joined:
    Apr 2, 2009
    #8
    You might want to clear you safari history before you go in there.
     
  9. Hellishness macrumors 65816

    Hellishness

    Joined:
    Jan 27, 2010
    Location:
    Bay Area, CA
    #9
    I've had an iPod touch, an iPhone 3G, and like 6 iPhone 4's replaced, all I've ever brought was the phone itself, after backing it up.
     
  10. MrMac'n'Cheese macrumors 6502a

    MrMac'n'Cheese

    Joined:
    May 11, 2010
    #10
    +1 clear internet history and remove all your sexy lady pron$', as long as they're backed in your computer you can put them back once you return home/they give your iPad back.

    The rule is don't leave anything on it/in it you wouldn't want your grandma to see/
     
  11. Hydrocity thread starter macrumors 6502a

    Joined:
    May 14, 2010
    #11
    Haha :p

    Just got back from the Apple store. I was able to get it replaced :D

    Great first time experience. Now I believe that Apple has great service!
     
  12. goMac macrumors 603

    Joined:
    Apr 15, 2004
    #12
    Delete your porn?

    (Actually, I shouldn't kid, I've actually gotten asked if you should delete your porn before a genius bar appointment before, along with a description of... eclectic... tastes just for context.)
     

Share This Page