How to prepare/backup iPhone for replacement?

Discussion in 'iPhone' started by spiritlevel, Jul 27, 2010.

  1. spiritlevel macrumors 6502

    Joined:
    Nov 5, 2007
    #1
    I am having my IP4 swapped for a new one at the Apple store tomorrow due to problems.

    Please can someone tell me what the exact steps are that I should take to backup my phone and remove all my files from it before I take it to the store so that I can simply bring the new one back and restore all my files to it.

    thanks
     
  2. spblat macrumors 6502a

    spblat

    Joined:
    Jun 18, 2010
    #2
    Sync it with your computer. Make sure you see "backing up iPhone."

    Then just before you relinquish control of your iPhone for the last time, go to settings -> general -> reset -> erase all content and settings. Tell the genius before you do it in case s/he needs to see anything on your phone before it's swapped. Don't leave the store without being sure it's erasing itself.
     
  3. Statusnone88 macrumors 65816

    Joined:
    Jun 19, 2010
    #3
    This.
     
  4. spiritlevel thread starter macrumors 6502

    Joined:
    Nov 5, 2007
  5. kasakka macrumors 68020

    Joined:
    Oct 25, 2008
    #5
    Backup the phone, remember to sync your contacts and other info as well. Transfer purchases from the iPhone to iTunes. If you have any important SMS messages, it might be a good idea to copy them and paste the text into Notes, then sync your Notes so they're saved.

    When you're done, do a Restore on your iPhone and after that do the Reset>Erase all content and settings thing.
     

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