How to recover health app data when restore an iPhone?

Discussion in 'iOS 9' started by Bezares, Feb 9, 2016.

  1. Bezares macrumors regular

    Joined:
    Apr 24, 2015
    Location:
    México
    #1
    Hello
    Several times I've restored my iPhone for some reasons, every time I lose all my heath app data even if I restore a back up from iTunes, is there any way to recover the data from a restore? I would like to see all my data when restore the iPhone.

    Thanks in advance.
     
  2. Fynd macrumors 6502

    Joined:
    Aug 11, 2010
    #2
    iCloud backups should handle this by default, but iTunes backups require you to backup using the encryption option to save Health data.
     
  3. adamhenry macrumors 65816

    adamhenry

    Joined:
    Jan 1, 2015
    Location:
    On the Beach
    #3
    If you use iTunes for the backup and restore, you have to use encryption: https://support.apple.com/en-us/HT203037
     
  4. Bezares thread starter macrumors regular

    Joined:
    Apr 24, 2015
    Location:
    México
    #4
    Wow! Thanks a lot! So I have 2 options:
    1. iCloud backup and iCloud restore
    2. iTunes backup but with encryption
    Is that right?
    --- Post Merged, Feb 9, 2016 ---
    Thank you!
     
  5. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #5
    Yep, that's right.
     
  6. southerndoc macrumors 65816

    southerndoc

    Joined:
    May 15, 2006
    Location:
    USA
    #6
    I thought Apple's HealthKit didn't store data in the cloud? (i.e., iCloud backup wouldn't work.) I was under the impression that only encrypted iTunes backups saved HealthKit data.
     
  7. Blujelly macrumors 65816

    Blujelly

    Joined:
    Sep 2, 2012
    Location:
    South East England
    #7
    I think iCloud backups save the health data automatically, but if you did all your backups via iTunes then you need to do encrypted.
     
  8. bushido Suspended

    bushido

    Joined:
    Mar 26, 2008
    Location:
    Germany
    #8
    thats what i always thought as well but apparently not

    "You can save the data stored in your Health app by backing up your iOS device using iCloud. Your data gets encrypted as it goes between iCloud and your device, and while it's stored in iCloud.

    If you aren't using iCloud, you can back up your Health data by encrypting your iTunes backup. "

    https://support.apple.com/en-us/HT203037
     
  9. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #9
    iCloud backups are encrypted as well because, well iCloud is end to end encrypted. So by default it is also encrypted.
     
  10. Phima256 macrumors regular

    Joined:
    Mar 16, 2011
    Location:
    Cleveland
    #10
    So, this means if you get a new iPhone and don't restore it from backup but set up as a new phone, there's no way to get/keep your HealthKit data?

    Sad to see all my info was gone. Hoped it would be restored from my iCloud login account, not attached to the device itself. I understand the need for security and privacy, but what a pain.
     

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