How to remove a contact for good?

Discussion in 'iOS 12' started by Odysee, Mar 9, 2019.

  1. Odysee, Mar 9, 2019
    Last edited: Aug 3, 2019

    Odysee macrumors regular

    Odysee

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    #1
  2. russell_314 macrumors 6502

    russell_314

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    USA
    #2
    Is this what you're talking about? I know it says iOS 7 but I think it's still correct
     

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  3. Odysee thread starter macrumors regular

    Odysee

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    #3
    Ah, no not this - I know how to remove this.

    So, let's call this contact 'David Jones'. I delete his contact, and then search my phone for 'David Jones' - and I see a 'Call David Jones' in the Facetime section, and Call 'David Jones' in the 'Phone' Section too. The contact just will not disappear. Here is a screenshot.

    (The contact is NOT in my phone).
     

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  4. MacNut macrumors Core

    MacNut

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  5. Odysee thread starter macrumors regular

    Odysee

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    #5
    Hmm, just found that this 'contact' is being found by: Siri Found in incallservice

    Whatever this is?
     
  6. russell_314 macrumors 6502

    russell_314

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    #6
    Okay this should work.

    Go to
    Settings
    Scroll down to Siri & Search
    Scroll down to Contacts
    Turn all three things off.
    Go back out of the settings then back in and turn them on.
     
  7. Odysee thread starter macrumors regular

    Odysee

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    #7
    Thanks, man - tried that and this contact is still here unfortunately :/
     
  8. ivanwi11iams Contributor

    ivanwi11iams

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    #8
    This is rather weird.

    I suggest resetting the device, and trying again.
    Also, do you have an iPad or iMac? If so, same issue on those, too?
     
  9. Odysee thread starter macrumors regular

    Odysee

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    #9
    Ended up restoring the iPhone. Thanks a lot for your help anyway guys.
     
  10. Helmsley macrumors regular

    Helmsley

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    United Kingdom
    #10
    Try this;

    Messages > New Message

    Start typing the number of the contact. Press the "i" next to it. Then "remove from recents".
     
  11. Odysee thread starter macrumors regular

    Odysee

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    Lancashire, UK
    #11
    That is the first thing I tried. I can confirm that this user was not anywhere on the phone. Apple support tried lots of steps, and in the end, asked me to backup and do a factory reset. Did that and that user is now gone. Ahhh, at last. lol.

    Thanks for your help tho man.
     
  12. ventmore macrumors 6502a

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    Jul 13, 2008
    #12
    Must be a name you **really** don’t want appearing on your phone to go through all that. ;) :D
     
  13. Minorite macrumors 6502

    Minorite

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    #13
    Just to make sure, it didn't appear in Contacts anymore, right? And no chance it was some re-sync from Gmail, FB, iCloud, etc.?
     
  14. Odysee thread starter macrumors regular

    Odysee

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    Lancashire, UK
    #14
    An ex. ;)
     
  15. Odysee thread starter macrumors regular

    Odysee

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    Lancashire, UK
    #15
    ..Bumping an old topic here..

    This problem has happened again, but with a few other contacts, not related to the original in the thread.

    I have just discovered from @russell_314's recommendation that disabling Siri search for phone, messages, and facetime actually does remove these unwanted contacts, but as soon as you enable them again, boom, they're still there.

    So.... I am assuming that these contacts are stored somewhere in my iCloud drive? Or are they stored locally? How would one remove these?

    Quite shocked that it's not really that straight forward, to be honest. Right now, I have all these options disabled (Siri search: phone messages and facetime) until I have a fix for this.

    Any help would be greatly appreciated as always.
     

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14 March 9, 2019