How to remove purchased apps?

Discussion in 'Mac Apps and Mac App Store' started by pep.gibbo, Jul 22, 2015.

  1. pep.gibbo macrumors newbie

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    Jul 22, 2015
    #1
    I have a list of very old purchased apps on my iTunes/iPhone App Store, likely to be from when I used a 2nd generation iPod, and I want to completely remove them from my account.

    As the titles states, can this be done - and if so, how?

    If this is not possible, I am willing to contact Apple to request they are removed. Has anybody had to do this to achieve a similar goal?
     
  2. ApfelKuchen macrumors 68020

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    #2
    The Apple-approved approach is to hide past purchases. I guess they're worried that you'll say, "I don't want these" today, and change your mind tomorrow. At least if they're hidden, you can get them back. Here's how: https://support.apple.com/HT201322
     
  3. pep.gibbo thread starter macrumors newbie

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    Jul 22, 2015
    #3
    Thanks for responding.

    I just tried this method, but an 'X' does not appear above the icon.
     
  4. ApfelKuchen macrumors 68020

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    #4
    Hmm. It's not working for me either (for apps) in iTunes 12.2.1 (Mac). It does work as advertised for music, movies, and books. Go figure. My guess is we're looking at a bug.

    If you have Family Sharing enabled (and maybe even if you don't), it can be done in iOS (in App Store, not iTunes Store). Go to App Store > Purchased. Swipe left to reveal the Hide option.
     
  5. firedept macrumors 603

    firedept

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    #5
    Should be able to just go into the Apps in iTunes, bring them up in list view, right click on the app you want to delete, delete it and carry on to the next one. You can not hide apps in iTunes, only in the App Store. In iTunes you delete the app, but can always download it again in the future if you so desire.

    In the App Store, you go to the Purchased Tab, right click on the app you want to hide and the option to hide the app will appear. You can unhide the app at a later date by signing into your account.
     
  6. ApfelKuchen macrumors 68020

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    #6
    It's completely possible to delete from iTunes as described - but it won't be removed from the Purchased list (it'll be removed from the library).

    The ability to hide purchases of all kinds is "necessary" for Family Sharing, in order to hide specific purchases from/prevent downloading by other family members.

    The fact that Apple documentation says hiding is possible for iOS apps in iTunes on Mac and Windows, that it is possible to do it in the iOS App Store, and that Mac App Store also allows the hiding of apps suggests this is a bug, rather than a feature.
     
  7. pep.gibbo thread starter macrumors newbie

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    Jul 22, 2015
    #7
    What is the best way to report a bug, or this issue, to Apple?
     
  8. 960design, Jul 23, 2015
    Last edited: Jul 23, 2015

    960design macrumors 68020

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    #8
    To Hide Apps Quickly and Easily:
    Tap App Store > Purchased > Swipe LEFT on the app you wish to hide

    Tested on iOS8.1, 8.4, 9.0

    PS: I see that you want to hide them from the App Store on your computer. Hover your mouse cursor around the edge of the app, until you see it change to a pointer. Then you can hide it.
     
  9. pep.gibbo thread starter macrumors newbie

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    Jul 22, 2015
    #9
    I just tried this method but when I swipe left it just brings me to the particular App's home page.
     
  10. 960design macrumors 68020

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    #10
    Please contact any teen to assist you with swiping.
     
  11. pep.gibbo thread starter macrumors newbie

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    Jul 22, 2015
    #11
    Very constructive.

    I am able to swipe on my device, but swiping left dose not work.

    If anybody here is able to swipe their App to remove it from their 'Purchased' list, then please confirm.
     
  12. 960design macrumors 68020

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    #12
    I added a video. A teen would be best at explaining the nuances of mobile devices. No slight was intended. Please update your device to the latest iOS, follow the video. Or log into iTunes and hover around the border of the app and right click to 'hide'.
     
  13. pep.gibbo thread starter macrumors newbie

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    Jul 22, 2015
    #13
    NO problem, thanks for the help.

    I have the latest OS update, currently running iOS 8.4, and the solution does not work. I also logged into iTunes, and again - the apps were unable to be hidden.
     
  14. 960design macrumors 68020

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    #14
    I'm sorry, this seems very frustrating.
    I administer over 4000 iPads and have not had a single issue with hiding apps, via iTunes or the quick swipe 'trick'.

    Is it possible you have layered accounts and are trying to hide apps 'purchased' under another account? I'd think no from your iTunes usage descriptions.

    1) I'd recommend hard resetting your device. Hold power and home button until you see the Apple icon pop up, about 30 seconds. Try again to hide apps by swiping.
    2) If #1 fails: Settings > General > Reset > Erase All Content and Settings to restore you device. Sign back in with your AppleID. Check under purchased and start hiding apps.
    3) Contact teenager.
     
  15. DJTaurus macrumors 65816

    DJTaurus

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    Jan 31, 2012
    #15
    Hiding Apps is not working neither on App Store neither on Purchased list of itunes.... any fix?
     
  16. Eldiablojoe macrumors 6502a

    Eldiablojoe

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    West Koast
    #16
    This is what it does on my iPhone 6 with iOS 9 also.

    PS--960design, great video, but mine does not do the last step - instead it goes to the app's app store description.
    PPS--960 Design, love the .sig file. I had a TI 99, cassette data recorder drive, modem (the kind where you put the phone receiver physically onto the 300 baud MOdulator/DEModulator, voice synthesizer, and played Parsec like no one's business, all attached to a Zenith color 13-inch. Good times!
     

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