How to report this to Apple and get refund ?

[soamz]

I bought OSX Lion last year and I bought a new iMac today, so logged in and installed it.

But I see, Apple has charged 1$ to my credit card.

Why is that ?

 

[Apple2000]

Is it possible that you purchased a song or a cheap app and was charged for it?

It seems unlikely that you being charged $1 correlates to your installation of Lion.

 

[balamw]

Sometimes also Apple and other vendors will test the validity of a card by executing a small transaction and then pulling it back.

This might be one of those.

Look at your purchase history in App Store and iTunes.

B

 

[soamz]

Yeah, that might be the case, since that was a new computer.

Okay, so they will refund, right ?

Sometimes also Apple and other vendors will test the validity of a card by executing a small transaction and then pulling it back.

This might be one of those.

Look at your purchase history in App Store and iTunes.

B

Absolutely not!

Is it possible that you purchased a song or a cheap app and was charged for it?

It seems unlikely that you being charged $1 correlates to your installation of Lion.

 

[r.j.s]

It's possible that it is just a validity charge ... give it 48 hours. If it doesn't go away, contact Apple support.

 

[Mlrollin91]

It's possible that it is just a validity charge ... give it 48 hours. If it doesn't go away, contact Apple support.

I would say closer to 72 hours, Apple releases the funds right away after the validation goes through. Its the bank that is slow to replace it.

 

[Ccrew]

When you add a new machine to your account and Apple asks to validate it they charge $1 to your account to verify.

It remains on "hold" for the length of time your financial institution applies to holds, Apple has nothing to do with that. For most it's 3-7 days.

They don't "execute it and pull it back" they simply get an authorization code to determine if the card is valid then don't process the charge through. Helps to understand how banks handle $ transactions 🙂