How to report this to Apple and get refund ?

Discussion in 'iMac' started by soamz, Feb 26, 2012.

  1. soamz macrumors 6502a

    Jun 20, 2010
    Orissa, India
    I bought OSX Lion last year and I bought a new iMac today, so logged in and installed it.

    But I see, Apple has charged 1$ to my credit card.

    Why is that ?
  2. Apple2000 macrumors member

    Jul 19, 2011
    Is it possible that you purchased a song or a cheap app and was charged for it?

    It seems unlikely that you being charged $1 correlates to your installation of Lion.
  3. balamw Moderator


    Staff Member

    Aug 16, 2005
    New England
    Sometimes also Apple and other vendors will test the validity of a card by executing a small transaction and then pulling it back.

    This might be one of those.

    Look at your purchase history in App Store and iTunes.

  4. soamz thread starter macrumors 6502a

    Jun 20, 2010
    Orissa, India
    Yeah, that might be the case, since that was a new computer.

    Okay, so they will refund, right ?

    Absolutely not!
  5. r.j.s Moderator emeritus


    Mar 7, 2007
    It's possible that it is just a validity charge ... give it 48 hours. If it doesn't go away, contact Apple support.
  6. Mlrollin91 macrumors G5


    Nov 20, 2008
    Ventura County
    I would say closer to 72 hours, Apple releases the funds right away after the validation goes through. Its the bank that is slow to replace it.
  7. Ccrew macrumors 68020

    Feb 28, 2011
    When you add a new machine to your account and Apple asks to validate it they charge $1 to your account to verify.

    It remains on "hold" for the length of time your financial institution applies to holds, Apple has nothing to do with that. For most it's 3-7 days.

    They don't "execute it and pull it back" they simply get an authorization code to determine if the card is valid then don't process the charge through. Helps to understand how banks handle $ transactions :)

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