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With the first wave of AirPods Max orders now arriving into the hands of customers, as always there are bound to be a few hiccups encountered when trying to connect and use the over-ear headphones with different devices for the first time.

airpods-max-pairing.jpg

If you're experiencing issues, the first thing you should do before anything else is reset the headphones and see if that resolves the problem. If that doesn't work, or if you've decided to return the headphones, you can reset them to factory settings and unpair them from your iCloud account.

How to Reset AirPods Max

  1. Before you reset your AirPods Max, make sure they have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown until the LED status light at the bottom of the right-hand earcup flashes amber.
If that doesn't solve your problem, you can reset the AirPods Max to factory settings. If you go down that route to return the headphones to Apple, remember to unpair them from your iCloud account.

airpods-max-digital-crown.jpeg

How to Reset AirPods Max to Factory Settings

  1. Make sure the headphones have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown for 15 seconds, until the LED status light at the bottom of the right-hand earcup flashes amber, then white.
If neither of these options work to resolve your particular problem, contact Apple Support.

There are a couple of other notable customization options with the AirPods Max that are worth knowing about. You can reverse the direction of the Digital Crown volume controls, and also customize the mode selection of the Noise Control button.

Article Link: How to Reset AirPods Max to Factory Settings
 
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newyorksole

macrumors 601
Apr 2, 2008
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New York.
Good to know.

When do you guys think Apple’s website will update to show in-store availability for this? There was a brief moment where the website last night said “the 12 stores around you or out of stock” but now it’s back to “pickup is not available for this product.”
 
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mazz0

macrumors 68030
Mar 23, 2011
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Leeds, UK
Wait - so you can remove them from your iCloud account (removing activation lock) just by pressing the buttons on the headset, without entering your iCloud password at any point? That's not great for something that costs £550!
 
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Whoakapi

Cancelled
May 26, 2010
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I thought the point of buying Apple product was that you are almost unable to mess it up.
 
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Kabeyun

macrumors 68040
Mar 27, 2004
3,113
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Eastern USA
Really??

Good to know.

When do you guys think Apple’s website will update to show in-store availability for this? There was a brief moment where the website last night said “the 12 stores around you or out of stock” but now it’s back to “pickup is not available for this product.”
Now.
 
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mazz0

macrumors 68030
Mar 23, 2011
2,847
2,790
Leeds, UK
No, I think it's just been worded badly/confusingly.
Yeah, looks like its been edited. Phew, that would have made them a thief magnet! Mind you, the case might
make thieves too embarrassed to be seen with them. People might think the thief's stolen somebody's bra which I think has a substantially harsher punishment.
 
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Franjelisco

macrumors newbie
Jul 10, 2011
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Wait - so you can remove them from your iCloud account (removing activation lock) just by pressing the buttons on the headset, without entering your iCloud password at any point? That's not great for something that costs £550!

There is no activation lock in Airpods. You can use stolen Airpods just fine.
 
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