Hello all. I have a external hard drive with files that I would like to save. First of all it takes a long time to open the hard drive. Then once open the files will not open, I am not able to open any files, I can see the files on the hard drive. And I am not able to repair the hard drive. I get a Unable to unmount. Thanks for the help.
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How to save my files
- Thread starter jvm30
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Sorry, I don't think that it is formatted NTFS. The problem now is that the drive does not open at all.
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So what format is it? I ask because if it is NTFS OS X can only natively READ ONLY NTFS! Just use Disk Utility to find out it's format!
Then use Disk Utility to Repair the external disk. Also highlight the drive and do a 'Get Info' on the drive. Make sure you are able to read/write to the drive (you might have to unlock it using your password though).