How to take stackshots?

Discussion in 'iPhone' started by Shikaka, Oct 2, 2014.

  1. Shikaka macrumors regular

    Joined:
    Sep 12, 2014
    #1
    I'm trying to troubleshoot a frozen app with Apple tech support. Anyone know how to take a "stackshot" with iPhone 6 running iOS 8.0.2?

    I tried pressing Home + Volume but it just keeps adjusting the volume and taking me back to the home screen.
     
  2. Spink10 Suspended

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #2
    Screenshot?

    Home button plus power button
     
  3. troop231 macrumors 603

    Joined:
    Jan 20, 2010
    #3
    Press home and power/sleep button at the same time. Also, stackshot? lol :p
     
  4. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
  5. SundayDuffer macrumors 6502

    SundayDuffer

    Joined:
    Jun 25, 2011
    #5
    stackshots...press all the buttons there are on the phone simultaneously while sticking your tongue out.

    screenshot... POWER+HOME
     
  6. Shikaka thread starter macrumors regular

    Joined:
    Sep 12, 2014
    #6
    No, not a screenshot. A stackshot has more diagnostic info that a technician can analyze. It saves a file that can be retrieved when syncing with iTunes.
     
  7. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #7
    This might help then -> http://www.cocoanetics.com/2013/07/taking-stackshots/

    The article is from 2013 though so maybe apple has changed the home button+volume button activation method with iOS 8? :confused:
     
  8. SundayDuffer macrumors 6502

    SundayDuffer

    Joined:
    Jun 25, 2011
    #9
    my apology !!!
     

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