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chestud13

macrumors newbie
Original poster
Feb 11, 2018
4
0
I just recently upgraded my iPhone 6 to an iPhone X. I backed up my iPhone 6 into iTunes and then restored my iPhone X with this information, however when I did this, some of my contacts did not transfer into my iPhone X- all my text messages showed up with the individuals phone numbers instead of their contact info. Once I synced/downloaded my employers software program that allows me to access my work email, all my contacts were visible. How can I transfer all the information I have in my contacts (as it is right now) to my SIM?
 

kevink2

macrumors 68000
Nov 2, 2008
1,845
297
I would have thought that backing up/restoring would have done this.

I don't think many phones anymore support moving contact information to a SIM. Limited in what kinds of information can be stored on a SIM.

I haven't seen issues, but I have all my contacts backed by an online account, such as me.com.
 

adrimoron

macrumors newbie
Aug 4, 2018
1
0
United States
I'm facing this problem now. Since I'm returning from an iPhone X to an iPhone 8 and I didn't back up my contacts on my cloud account but in my SIM. Do you think that maybe my SIM is damaged or something like that? I'm talking about 250 contacts :(

Edit: I don't know if it's will help to know if something's wrong with my sim or my phone, last days I have been trying an accessory like this on my iPhone 8 and by accident, I dropped it since the ring failed. Can it be caused by a hardware damage too?

Thanks in advance.
 

AlliFlowers

macrumors 601
Jan 1, 2011
4,542
15,755
L.A. (Lower Alabama)
If it's only the employee names/contacts that were missing until you downloaded their specific program, that means those contacts are being pulled from Active Directory and are not in your contacts. You can copy them to your iCloud contacts though.
 
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Givmeabrek

macrumors 68040
Apr 20, 2009
3,464
1,161
NY
If it's only the employee names/contacts that were missing until you downloaded their specific program, that means those contacts are being pulled from Active Directory and are not in your contacts. You can copy them to your iCloud contacts though.
Your iPhone has no ability to write to a Sim card. It can read a limited contact information that's been added by other phones. With your employers account your contacts are synced with their exchange server. It's seeing the contacts you have added to your mail account. Keep your important contacts in an account your iPhone can sync with like an exchange account, iCloud account etc.
 
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