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How to unlock iPhone that's in my name

Brandonjr36

Brandonjr36

macrumors 68000
Original poster
Sep 12, 2016
1,624
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Joplin
i got an iPhone 7 my little 8 year old sister put a code in it and she don't remember the code. I can prove it's my phone I pay on it monthly anyway to get into it? Thanks guys. It's through verizon
[doublepost=1497333371][/doublepost]Oh I also have the gmail passcode and user name.
[doublepost=1497334057][/doublepost]I don't really want to restore the phone since it has irreplaceable pics on it.
 
Can you define "code"? Do you mean the 4 or 6 digit pass code? If you don't know that, you will have to wipe the phone and then restore it from your backup... (you DO have a backup, right?)
 
dwfaust said:
Can you define "code"? Do you mean the 4 or 6 digit pass code? If you don't know that, you will have to wipe the phone and then restore it from your backup... (you DO have a backup, right?)
Click to expand...
No backup and the 4 digit code
 
Do you have your original receipt from Verizon? Take that along with the phone to your local Apple Store and ask them to unlock it for you. Make sure you can prove ownership of the phone and take along your picture ID.
 
chscag said:
Do you have your original receipt from Verizon? Take that along with the phone to your local Apple Store and ask them to unlock it for you. Make sure you can prove ownership of the phone and take along your picture ID.
Click to expand...
I can get a receipt but The only problem is there's no Apple Store anywhere near me. Closes one is like 2 hours away
 
chscag said:
Do you have your original receipt from Verizon? Take that along with the phone to your local Apple Store and ask them to unlock it for you. Make sure you can prove ownership of the phone and take along your picture ID.
Click to expand...

Not aware that this is possible... with original receipt, Apple will remove the iCloud/activation lock ... have never heard of them removing the passcode lock.
 
Your phone most certainly backed up to iCloud (or photos, at least) so you are good to restore your phone!
 
Brandonjr36 said:
i got an iPhone 7 my little 8 year old sister put a code in it and she don't remember the code. I can prove it's my phone I pay on it monthly anyway to get into it? Thanks guys. It's through verizon
[doublepost=1497333371][/doublepost]Oh I also have the gmail passcode and user name.
[doublepost=1497334057][/doublepost]I don't really want to restore the phone since it has irreplaceable pics on it.
Click to expand...

From what I remember, in order to change the pass code you must first enter the original pass code that you programmed. Does the little girl know your original pass code, how could she know? Or you had never programmed a pass code before? May be that is more like it?
 
I'm not even going to ask why you gave your phone to a 8 yr old without instructing her that anything under Settings was off limits.
 
Again, if you have forgotten the password/passcode that locks your device, your only option is to wipe it and if you have a backup, restore it from the backup. If you have no backup, then you are SOL.

Can you get into the phone with TouchID? If so, you should be able to get into the device (DON'T TURN IT OFF)... and do a backup to iCloud of via iTunes... then wipe it and restore it from the newly made backup. But without the TouchID access, you cannot do a backup because it will not backup in the locked state.

If you can't do any of the above, just wipe it, start over and chalk it up to 'lesson learned'.
 
nox5 said:
https://iforgot.apple.com
Click to expand...
Doesn't seem like that would be of much help when it comes to passcodes on devices.
[doublepost=1497473704][/doublepost]
bufffilm said:
I'm not even going to ask why you gave your phone to a 8 yr old without instructing her that anything under Settings was off limits.
Click to expand...
Well, even with "instructions", humans (and especially those of a younger age) are known not to necessarily follow them.
 
SparklyPickle said:
Your phone most certainly backed up to iCloud (or photos, at least) so you are good to restore your phone!
Click to expand...
Statement assumes the service is being used, or that OP is meeting the requirements that trigger an iCloud backup. Statement further assumes that any iCloud backup automatically completed. That's not always the case.

In short, a whole lot of assumptions in that statement.
 
Last edited:
Newtons Apple said:
Sorry but time for a ride to the Apple store.

No choices here. Need the receipt and photo ID.
Click to expand...
How does going to the Apple Store help with a passcode on the device? Its not iCloud Activation locked. Apple cannot remove a passcode. The only way is to restore.
 
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