hows apple return policy?

Discussion in 'MacBook Pro' started by Harinoorvirk28, Jul 27, 2014.

  1. Harinoorvirk28 macrumors member

    Joined:
    Jul 17, 2014
    #1
    hey guys, so due to the rumors about the macbook pro (new) i was thinking about returning mine and i was wondering do they refuse to refund because of light usage? or little 1 or 2 scratches? if anyone of you have delt with them plz let me know! thanks <3 i bought mine 5 days ago btw
     
  2. Dmaynard83 macrumors 6502a

    Dmaynard83

    Joined:
    Jul 16, 2012
    #2

    I think you should be fine in returning it.
     
  3. Voodoofreak macrumors regular

    Joined:
    Jul 7, 2012
    #3
    I've returned two notebooks to Apple before (after 1-2 weeks of use) I got the current one I'm using. Both times, the reason was that I wanted to get a different one as the one I had purchased didn't meet my needs. Both of them were within their return window. It was a very smooth and straightforward experience. They did a general check to make sure it was the machine I had bought and took it back without an issue.
     
  4. Harinoorvirk28 thread starter macrumors member

    Joined:
    Jul 17, 2014
    #4
    ok :)
     
  5. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    If you return it within the window of the return period you should be all set.
     
  6. capathy21 macrumors 65816

    capathy21

    Joined:
    Jun 16, 2014
    Location:
    Houston, Texas
    #6
    Agree with the others. Unless the "1 or 2 scratches" are viewed as damage, you shouldn't have any problem. The one time I did return a MacBook to the Apple store within 14 days, they didn't even open the box to inspect it.
     
  7. Benny- macrumors regular

    Benny-

    Joined:
    Jul 17, 2009
    Location:
    Berlin
    #7
    Over the past two years we've returned 4 laptops to the Apple store within the return period. All four of us tend to buy new every year, upon taking them to the Apple store only twice have they actually opened the box that we was returning.
    Apple have an excellent and generous return policy. I bought my current 13"MBP on the 18th of this month and will probably change it for the new one should it surface tomorrow.
    Has anyone had any experience of returning a laptop to Apple a few days after the 14 day period has lapsed?
     

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