Hp 3520 printer wont scan

Discussion in 'Mac Accessories' started by monroedave, Nov 13, 2012.

  1. monroedave macrumors newbie

    Joined:
    Nov 12, 2012
    #1
    i am running a Mac 10.6.8 with a HP 3520 e-all in one printer.

    it prints fine but i cant scan.

    apparently you have to enable the scan to computer function in the HP utility window. however when i try to do that i get a communication error saying it cant communcate with the printer.

    not sure how to enable.

    thanks in advance

    Dave
     
  2. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    I think, starting with Mac OS X 10.6, most printer manufacturers don't even bother including a scanner utility with their included setup software. Try using Image Capture to initiate scanning. Or are you trying to get it where you push the Scan button on the mini display on the printer and it creates an image file on a computer?
     
  3. teleromeo macrumors 65816

    teleromeo

    Joined:
    Dec 2, 2006
    Location:
    kidnapped by aliens
    #3
    I have an other model HP-AIO that has the same issue. I get it working just by toggling scan to computer off and on in HP-utility.
     
  4. Pheo macrumors regular

    Joined:
    Jun 13, 2011
    #4
    If you get really stuck, worth investigating the built in web server of your printer - I can get my HP all in One to scan using that. Works OK,
     
  5. Jnardis macrumors 6502a

    Joined:
    Jun 2, 2010
    #5
    I have an HP 7680 all in one and am having the same issue. It worked perfectly in the past. I recently purchased an Airport Extreme and thought that was the issue, but I think it may be the Lion update that I did instead.
     
  6. Jnardis macrumors 6502a

    Joined:
    Jun 2, 2010
    #6
    Which HP do you have and how is the setup?
     
  7. Pheo macrumors regular

    Joined:
    Jun 13, 2011
    #7
    B109 from memory - it's just called an HP All in One

    There was a button I found in the driver control panel - although it just opened Safari to a wierd URL
     

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