HP inkjet printer problem in sierra

Discussion in 'Mac Accessories' started by cool11, Oct 12, 2016.

  1. cool11 macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #1
    I can't be completely sure, but I guess something is going on with sierra and printing system in general?
    I tell this, as I had no problem to print when I was in el capitan, with my HP DESKJET 2540.
    Now, usually I can print, but when I go to photoshop CC 2015 and try to print, the photoshop quits!
    I can still print in Ms Word etc, but sometimes it stuck while printing.
    It is a rather new printer(2 y.o. model or something like this), so I guess it is not a not-supported old printer.
    And as I said I had no problems just a couple of months ago with el capitan.
    HP drivers page mention nothing special about sierra, but I found somewhere else an HP page saying that if the printer worked in el capitan, it should work in sierra too, after upgrading.

    Anyone having any idea why this happens?
     
  2. chscag macrumors 68000

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    The only suggestion I have is to remove the printer and try reinstalling it. If HP does not have an updated driver for Sierra, give the reinstall a try. Sometimes that will do it.
     
  3. MainStream macrumors member

    MainStream

    Joined:
    Sep 20, 2010
    #3
    Lots of people having HP related problems. Apparently in OS X 10.12.1 there will be driver updates. I have removed and reinstalled numerous times to no avail. You can check HP Support but for my MFP unit, so far no updates are available.
     
  4. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #4
    Will it take long to have 10.12.1 update?
    I am better now that I know that I am not the only one with the problem.
     
  5. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #5
    The update was done, but I am not sure if it fixes the problem we discuss here...
    I did not had the chance to see it in action yet.
    Anyone else?
     
  6. MainStream macrumors member

    MainStream

    Joined:
    Sep 20, 2010
    #6
    The update HP pushed out in the last few days fixed the scanning problems I was having.
     
  7. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #7
    Not mine. When I try to print from photoshop, it quits!
     
  8. Kaelbron macrumors member

    Joined:
    Jul 9, 2011
    #8
    Hi I hope I can borrow this thread. One in my family has an HP Deskjet 2540, which doesn’t want to print wirelessly in MacOS Sierra 10.12.6. Anyone who has a solution? I had tried all from disconnect the cords to uninstalled and installed again without any great results.
     
  9. JukkaKarhunen macrumors newbie

    Joined:
    Sep 22, 2017
    #9
    I had to install HP printer driver package v5.1 to get the same printer working with MacBook Pro 15" 2017 High Sierra.
    https://support.apple.com/kb/dl1888?locale=en_US
     

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