HP Officejet 4500 Scanning Problem...

Discussion in 'Mac Accessories' started by whyrichard, Nov 2, 2010.

  1. whyrichard macrumors 68000

    Joined:
    Aug 15, 2002
    #1
    Hello,

    I am trying to scan from my HP Officejet 4500 Allinone, but it is not working. the error message reads "The san cannot be performed because another program has control of the HP imaging device. ...."

    I try the troubleshooting steps, nothing works.

    Is it possible to use the scanning function of this all-in-one from a mac?

    Thanks,

    r.
     
  2. whyrichard thread starter macrumors 68000

    Joined:
    Aug 15, 2002
  3. raylsu macrumors newbie

    Joined:
    Jan 21, 2011
    #3
    I have the exact same problem...

    I have a MacBook Pro which i got in Summer 10, and I get the same error message. I have a Windows 7 HP Laptop and no problems at all scanning. I am stuck too...any help greatly appreciated.
     

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