I just bought a new HP Photosmart Premium e-all-in-one (CN503B).
Using the guide I followed every step and connected it to my wireless network. But when asked to install the device on the computer, I run into this problem:
according to installation guide of the HP Photosmart C310 series on the CD my (Windows 7 64-bit) pc doesn't have the required USB driver en hardware. I can't continue the process... :S
I tried to connect the printer wired (the cable wasn't included in the box, but luckily I'd a spare one). but again, during installation of the driver, I get a message it failed.
Does anyone have a clue what's the catch here?
I will try to install it in Mac OS X next, but I wanna be able to print from both OS'es of course!
EDIT:
I can't install the software on Mac OS X Lion... it's only compatible with 10.6 and below...
On the official HP Support there are no updated drivers...
Using the guide I followed every step and connected it to my wireless network. But when asked to install the device on the computer, I run into this problem:
according to installation guide of the HP Photosmart C310 series on the CD my (Windows 7 64-bit) pc doesn't have the required USB driver en hardware. I can't continue the process... :S
I tried to connect the printer wired (the cable wasn't included in the box, but luckily I'd a spare one). but again, during installation of the driver, I get a message it failed.
Does anyone have a clue what's the catch here?
I will try to install it in Mac OS X next, but I wanna be able to print from both OS'es of course!
EDIT:
I can't install the software on Mac OS X Lion... it's only compatible with 10.6 and below...
On the official HP Support there are no updated drivers...
Last edited: