HP Printer - Officejet 8610 not working

Discussion in 'OS X El Capitan (10.11)' started by lg32, Mar 16, 2016.

  1. lg32 macrumors newbie

    lg32

    Joined:
    Mar 16, 2016
    #1
    I have just purchased a new HP Printer Officejet Pro 8610. Despite numerous calls to both Apple and HP, I cannot get my Mac (Version El Capitan 10.11.3) to print!
    The driver has installed properly and will print a test page. It will also print using the cable. Other PCs can print from this printer.
    My Mac will not let me print anything wirelessly - I have tried everything! It just says 'connecting to printer' but then nothing happens.
    Any advice?
     
  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    What were the steps taken to add the printer on your Mac? You may have to go through the process again to give an accurate description.
     

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