HP Printer Problems--I hate these guys

Discussion in 'Mac Basics and Help' started by tommynacc, Dec 6, 2009.

  1. tommynacc macrumors newbie

    Dec 6, 2009
    I'm using the printer that came with my Mac when I bought it, last year. (Photosmart C4385 All-In-One)

    After working fine, suddenly, the scanner doesn't want to work. Another computer in the house, a HP Desktop seems to work fine, but as far as my far superior Mac, I get a scan error message. this happens in both wireless and connected. The printer is working fine in both wireless and connected methods.

    Worse, HP is no longer allowing for on-line support via chat for Mac users! Then when trying to call them, they say that their call centers are not available. It almost seems as if HP doesn't want to hassle with Mac related problems.

    Are any of you having similar issues?
  2. BlueRevolution macrumors 603


    Jul 26, 2004
    Montreal, QC
    Has it occurred to you that they may not be picking up because it's a weekend?
  3. tommynacc thread starter macrumors newbie

    Dec 6, 2009
    It's Monday in India. Also, HP lists their support 24/7.
  4. tommynacc thread starter macrumors newbie

    Dec 6, 2009

    I get a Application failure message each and every time now since reloading the drivers.

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