HP Scanner 4470c

[OakPress]

HP promises OS X drivers for this scanner by May 2002 (accordining to their website when I bought the scanner in February 2002).

Sometime during the summer - they changed the delivery date to late-fall 2002.

The leaves have dropped from trees - but so far - update for the drivers!

Customer service - score 0

The local distributers put me onto HP's own support department - charging $30 'to answer whatever question I asked'!

Does anyone else share my frustration with HP?

 

[mozez]

yes, at work we bought several hp scanners that had auto feeders on top so that we didn't have to scan multiple frames. hp support on x, nope, no drivers and when we asked if they had any idea when they might have them, hp support said that hp has no plans on making drivers for our scanner, but that a different driver for a different scanner may allow us to just scan, no autofeed, but that it is not a download, we must order a cd ($20) for the drivers from hp, with no garentee to whether it will work or not. makes us pretty pissed and i will never buy hp again.