HP Scanning and Leopard A NO GO

jstennis1591

macrumors member
Original poster
Jun 30, 2007
39
0
Okay, for everyone who assumed that HP and Apple were all tight and stuff, it looks like this might not be the case.....


I was running Tiger all set up with an HP C4280 all in one printer (the free one that came with my dad's macbook pro).....and everything was working


I reinstalled the whole computer when I got leopard, erase and install, not an upgrade.

I'm able to add the printer in the Print and Fax pref pane, but it will not scan......I've tried everything
Downloaded the software from HP's site, but the installer just hangs.....So I tried to do it manually by showing package contents, and running the installers individaully.....they went, and i see all the stuff, but whenever i go to run anythign with scanning, it says that there's no scanner attached to my computer.....But i can still print.

It's soooo annoying and I can't even get Photosmart Studio to run, it just crashes....


Anyone in the same situation or know of a way to get around this?

Any help whatsoever is appreciated
Thanks
 

zflauaus

macrumors 65816
Nov 19, 2004
1,166
3
Yeah, I got the same problem here as well. Just bought a Mac mini and the printer yesterday and haven't gotten the scanner to work.

I've been searching for free scanner software but no avail. I don't want to have to spend money on something that should already work. I guess we'll just have to wait on HP.:rolleyes:
 

formerpcfanboy

macrumors newbie
Oct 23, 2007
9
0
Same problem!!!! I got the imac today did the upgrade and plugged in the free Printer/Scanner and BAM .... Nothing ... Guess you pay the price to be on the cutting edge!!!
 

motulist

macrumors 601
Dec 2, 2003
4,079
345
That comes as no surprise to me, the HP drivers are crap. Just open up activity monitor on a machine with an attached HP printer or scanner attached and you'll see a process that starts with the letters hp...... which is running as a root process and taking up an unreasonable amount of cpu %
 

pilotError

macrumors 68020
Apr 12, 2006
2,238
4
Long Island
I have a C7280?? forget the exact model, but I'm having no issues scanning. I had a little trouble during setup, but once I solved that, its been good to me.

Have you searched on the Apple Support forums?
 

pjrobertson

macrumors 6502a
Nov 14, 2007
533
4
If you're using the F4180 (that Apple sells on their site) you'll need to download this

It's a huge download, but it did the trick.

Hopefully Apple will update the drivers for scanner - printers in 10.5.2
 

G99

macrumors 6502
Mar 8, 2006
366
0
Hp says they are working on an update, which should have already been released lol
 

ChronoYu

macrumors member
Dec 21, 2007
56
0
Yeah, I got the same problem here as well. Just bought a Mac mini and the printer yesterday and haven't gotten the scanner to work.

I've been searching for free scanner software but no avail. I don't want to have to spend money on something that should already work. I guess we'll just have to wait on HP.:rolleyes:
I've also had this same problem, except I've just changed from Windows to Mac recently. I bought a HP Laserjet M1005 MFP (all in one) and it wouldn't scan. My printer came with a disc for Readiris Pro, that was SUPPOSED to work on Mac, but wouldn't. So I looked it up (on Torrentz.com) and found on for Mac that the comments say works. If you're a anti-piracy person, then please forget this post and please don't report me! :D It's not so piracy, since I actually have the disc with serial and stuff, except it doesn't work, so I guess it should be okay ;)

I haven't installed it yet, but when I do, I'll be sure to let you know whether it works wonders or not. :D

link for torrent: http://torrentz.com/336e4806dd42f82a3259008c31894104c035746e
 

CalBoy

macrumors 604
May 21, 2007
7,849
37
I didn't want to create a new thread, so I thought I'd bump this one.

Have those of you with the C4280 noticed any improvements/progress? I'm going to be hooking mine up in a few days and I wasn't sure if the "Leopard headaches" were still around.

Because I have some moderate scanning to do (~50 pages) next week, I was wondering if the scanner issues had been resolved in particular.

Thanks guys. :)
 

ozone

macrumors 6502
Feb 18, 2004
461
33
Ontario, Canada
HP Scanjet 8250 problem

Well, I thought it was just me. My document feeder HP ScanJet 8250 doesn't work with my Leopard upgrade at work. And scanning to Adobe PDF doesn't work either since I understand Acrobat 8.0 has not been upgraded to work with Leopard.

Any suggestions?

What a pain! I should have held off for a little while longer on upgrading to Leopard given this (although I do find the interface a little better, and quickview is useful).
 

oli2140

macrumors 6502
Jan 13, 2008
300
0
hp Scanning

if you look on Apple's website, they have posted a link for leopard's driver. I am downloading it now and if I remember I will try to report back on how I get on. I still think hp though are unorganised for not sorting this out sooner...
 

oli2140

macrumors 6502
Jan 13, 2008
300
0
Success

Just to confirm the link Apples provided does install a compatible piece of software to scan using the C4280. The link is as follows:
ttp://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&product=3192753
 

tinterweb troll

macrumors newbie
Jan 5, 2010
1
0
vuescan

hi, i tried vuescan and it worked fine with my HP PSC 1315 fine..i had it before and it didn't work but today it is!! was just in the middle of downloading the drivers from the HP website but i don't think i need them now! thanks blodwyn :)
 

dbwie

macrumors 6502
Jun 11, 2007
434
11
Albuquerque, NM, USA
Have you all tried using the Image Capture app that is already installed in your apps folder? It can acquire from Twain sources. I'm not sure if a scanner-specific driver is required or not. I have used this with a Canoscan LIDE scanner.
 

animatedude

macrumors 65816
Feb 27, 2010
1,091
60
Not without information, we don't. All you said is that you have a 6500 wireless HP. You don't even say that you have a computer or which kind.
this is a Mac forum what the hell do you think i have biatch?! i have iMac 21.5'' the new one..
 
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