HTC Advantage

Discussion in 'Alternatives to iOS and iOS Devices' started by maxwelltech, Feb 18, 2014.

  1. maxwelltech macrumors 6502

    maxwelltech

    Joined:
    Dec 29, 2011
    Location:
    Irvine, CA, USA
    #1
    Just read about this over on HTC's website. They now offer a free screen replacement within 6 months of purchase as well as guaranteed software updates for 2 years after launch. While I felt that the time period for the screen replacement is too short (should have been the entire 1-year warranty period), this seems like a good place to start and provide better customer service.

    Hopefully the AT&T HTC One 4.4 update will come very soon.
     
  2. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #2
    You think that phone manufacturers should provide a free screen replacement for up to a year after you purchase a phone?

    Nice sense of entitlement.:rolleyes:
     
  3. maxwelltech thread starter macrumors 6502

    maxwelltech

    Joined:
    Dec 29, 2011
    Location:
    Irvine, CA, USA
    #3
    Yep, people always wanted to demand more aggressively to the manufacturers :D
     
  4. Dav1boy macrumors member

    Joined:
    Mar 12, 2011
    #4
    Its only 6 months but its something right? I like to carry my phone without a case, albiet very carefully, but this gives me a little piece of mind. Its a good gesture on HTCs part
     
  5. unlinked macrumors 6502a

    Joined:
    Jul 12, 2010
    Location:
    Ireland
    #5
    Kinda annoys me tbh since it only applies in the US. I don't care about screens but I do care about updates.
     
  6. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #6
    in my head I image breaking my phone and 8 weeks later getting the phone back b.c I have to ship it off.
     
  7. cynics macrumors G3

    Joined:
    Jan 8, 2012
    #7
    What glass tech does HTC use now?

    Are they offering this just as incentive or are they bettering on less screen breakages?
     
  8. Breaking Good macrumors 6502a

    Joined:
    Sep 28, 2012
    #8
    What happens after six months? What happens if your battery goes bad after eighteen months?

    I don't believe that you should get something for nothing. But phone manufacturers should be required to provide this information along with a guaranteed term of firmware support, both in writing, before you buy the phone.

    Apple is the only one I know of that does the first and no one that I know of does the second.

    I don't think I should get a free screen replacement, but I should know the total cost of ownership before committing to buy.
     

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