HTC One 3g problem

Achillias

Suspended
Original poster
Dec 1, 2011
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460
Hello guys i'm not sure if i just got a faulty HTC One. The current problem i have is with the 3g connectivity. I recently switched from provider, and bought the HTC One. Everything seems to be working fine when i'm signed on a wifi connection. However when i'm using my 3G connection i seems to be losing the connection after a couple of minutes browsing on sites.

I tought i had a faulty simcard so i exchanged it, but even with this new sim i still keep losing the 3G connection. Are the wifi and 3G antenna seppeared so one could be faulty or should it be a provider problem when my wifi just works fine?
 

Achillias

Suspended
Original poster
Dec 1, 2011
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460
Signal on wifi is perfect also the 3G logo seems always to be on. However when i use the browser to read news on websites on 3G the connection seems to get lost while the 3g logo is still activated. I just want to know if wifi and 3g use the same signal module or are they different.
 

Jessica Lares

macrumors G3
Oct 31, 2009
9,212
728
Near Dallas, Texas, USA
Signal on wifi is perfect also the 3G logo seems always to be on. However when i use the browser to read news on websites on 3G the connection seems to get lost while the 3g logo is still activated. I just want to know if wifi and 3g use the same signal module or are they different.
They are on different modules according to the teardown:
http://www.ifixit.com/Teardown/HTC+One+Teardown/13494/2

Elpida BA164B1PF 2 GB DDR2 RAM + Qualcomm Snapdragon 600 quad-core 1.7 GHz CPU
Samsung KLMBG4GE2A 32 GB NAND flash memory
Qualcomm PM8921 power management IC
Qualcomm MDM9215M 4G GSM/UMTS/LTE modem
Synaptics S32028
TriQuint TQM7M9023 multi-band power amplifier
Broadcom BCM4335 single-chip 5G WiFi™ 802.11ac MAC/baseband/radio with Bluetooth 4.0+HS & FM receiver
 

MRU

Suspended
Aug 23, 2005
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Ring your service provider. They may have to tinker some settings their side. Often a call to your carrier will resolve issues like this and you'll find its just some setting their end not yours.
 

Achillias

Suspended
Original poster
Dec 1, 2011
439
460
Ring your service provider. They may have to tinker some settings their side. Often a call to your carrier will resolve issues like this and you'll find its just some setting their end not yours.
Already done that they said everything was fine i even exchanged the sim and got a new one but still the same problem.