I just returned my by 64gb HTC One today. This is the first phone I have ever returned. I received it yesterday and spent over 24 hours setting it up and playing with all the features. I know many might say I should have given it more time. However, I don't think any more time would have made a difference. Now I’m back to my iphone 4. I’ve had an iphone since they first came out, but wanted to try something different. I had never really spent much time on an android phone. I read all the rave reviews and was really hyped up about the phone. I really wanted to like this phone. It’s an amazing phone with good build quality, but I wouldn’t say it’s as good as an iphone. The parts are high quality but I don't think it's built as well as the iphone. It certainly has more options and is more customizable. If I were a software engineer I might consider getting this phone. It was just too finicky for me…much less user friendly. There were several things that turned me off. Many of them related to email which is something I used a lot. These certainly might not be important for everyone: -Email does not allow you to search on the respective servers. This is something I do quite frequently. You can only search the downloaded emails for a given period of time, ie 30 days. I was told this is the same for all android phones. -Exchange emails that I read kept showing up as unread. -Text of email doesn’t fit screen and requires you to pan over the screen to look at entire email. Also, it will only download the text and not the images of the email unless you select that for each email. There is no way to select this as a default for all emails. -Harder to navigate both within and between individual applications. -Power button functions as home button on top of the phone. They should have put a home button on the front like the iphone. It's so much easier to access. -Poor customer support. Called in and the guy calling had no clue how to help me. Worse than Apple. He was feeding me total BS and didn’t know much about the phone. -I used htc sync to transfer my information over to the iPhone, but it didn’t save many important email addresses I use on a daily basis. -Couldn’t find email downloads after downloading and no way to open them without downloading. I had to search the Android forums to find a program that allows you to organize your files. This took forever and I still didn’t like how the app worked. Again, not user friendly. -Phone felt like it would easily slip out of my hand. -No imessage -No FaceTime -Voicemail. I tried an app (youmail) that didn't work as well as the iphone voicemail. These were all the main cons I can think of at this time. Pros: -Beautiful large screen -Customizable -Fast processor I'm glad I gave it a trial. I’ll wait for the next iphone.