Hue & Apple Home Error

[nanogirl21]

I’m trying to connect my Hue lights to my Apple Home. After I click Home Primary I run into the Matter is Unavailable error. I am able to create a "new" home and it does sync over to the Apple Home app. However, I am unable to select/open it to assign the lights to the home. I tried on iOS 16 and iOS 17. Any idea how to fix this? My Hue set up was connected to my Apple Home last week. I am not sure why Hue was removed when I upgraded my phone and restored from iCloud backup.

To get to the screen below:
Hue App > Settings > Smart Home > Get Started > Siri & Apple Home > Set Up > Next

 

[Neil Harrison]

I’m trying to connect my Hue lights to my Apple Home. After I click Home Primary I run into the Matter is Unavailable error. I am able to create a "new" home and it does sync over to the Apple Home app. However, I am unable to select/open it to assign the lights to the home. I tried on iOS 16 and iOS 17. Any idea how to fix this? My Hue set up was connected to my Apple Home last week. I am not sure why Hue was removed when I upgraded my phone and restored from iCloud backup.

To get to the screen below:
Hue App > Settings > Smart Home > Get Started > Siri & Apple Home > Set Up > Next

View attachment 2282965

I had lots of errors with doing this and still have, it seemed to work when I deleted the hub in home app as it was already there

 

[AbSoluTc]

Make sure the hub is not still not in Home - if it is, remove it and add it back. Did you upgrade Hue to matter?