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gw0gvq

macrumors 65816
Original poster
Jan 30, 2012
1,194
65
Barry, South Wales, UK
What is the best thing to do when you have a hue bulb in your HomeKit and it’s not responding by an error alert that tells you underneath it
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I'm not sure what you mean about the error, the wording is a bit confusing


#1 thing to check if a hue bulb stops responding is make sure it still has power, and that someone hasn't turned a switch off, either a wall switch that controls it, or a switch directly on a lamp the bulb is installed in.
 
When I have a Hue bulb that's, lets say, not powered(switch off or lamp unplugged) I get a "No Response" message in red below the bulb/room name.
 
I got this often when I had Hue bulbs. Sometimes refreshing the Home app works if it’s not due to a switch being powered off as already mentioned.
 
Sometimes it just fixes itself. If it lasts longer than a couple of days, the only solution for when this happens is to unscrew the bulb and add it back as a new bulb. It fixes the issue every time. However, you need to update your scenes with the new bulb which is a major pain in the ass.
 
What is the best thing to do when you have a hue bulb in your HomeKit and it’s not responding by an error alert that tells you underneath it
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More info would be helpful in understanding the issue . . . however, as @techwarrior and the others have suggested, switching the circuit on or off should be tried.

Remember, if you put Hue bulbs in, for example, a ceiling fixture that is controlled by a switch on the wall, the Hue bulb is only going to work if the switch is 'on'! Depending on how you want to use and control the Hue bulb(s), you can simply leave the wall switch 'on' at all times, and control the Hue bulbs completely using the Hue app or the Home app
 
I’ve found that when the Home app registers issues with bulbs that going into the Hue app and giving the lights a command through the Hue app will clear up my Home app connection issues.
 
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