Hue Sync App Not Working

Discussion in 'Mac Apps and Mac App Store' started by itsmilo, Jun 1, 2018.

  1. itsmilo macrumors 68020

    itsmilo

    Joined:
    Sep 15, 2016
    Location:
    Europe
    #1
    has anyone tried the new Phillips Hue Sync App on the High Sierra beta? it doesnt work for me ... like it installed fine but when i click on it, nothing happens as in it does not open
     
  2. Erlang macrumors member

    Joined:
    Dec 23, 2009
    Location:
    SW, UK
    #2
    I wrestled with it for a couple of hours last night, no real success. Films/Video played from iTunes blanked my Macs screen whenever sync enabled unless I Airplayed to ATV. I gave up trying syncing music as it kept insisting I enable Audio input under "Security & Privacy > General"

    There is no audio or Hue Sync settings under that heading the only setting is "Security & Privacy > Privacy" which is enabled for Hue Sync.

    Something is screwy somewhere.
     
  3. bbednarz macrumors 6502a

    bbednarz

    Joined:
    Nov 16, 2017
    Location:
    Chicago
    #3
    I just got done playing with it. It took a little while to get it to work. At first I would click on the button to start the sync and nothing would happen. I restarted the app then started playing music from iTunes and then started the light sync last and it worked. It really worked well, looked awesome in sync with Thunderstruck.

    I am not running any beta software though so I dont know if that is playing a role in your issue.
     
  4. Erlang macrumors member

    Joined:
    Dec 23, 2009
    Location:
    SW, UK
    #4
    Removed Sync, re-installed, rebooted a few times and got Sync working with Music.
     
  5. Pug72 macrumors 6502a

    Pug72

    Joined:
    Mar 18, 2012
    Location:
    England
    #5
    Worked straight away with music but no joy with video.
     

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