Huge disappointment from Vodafone UK! Order cancelled.

Discussion in 'iPhone' started by mypyh4ooo, Sep 13, 2015.

  1. mypyh4ooo macrumors regular

    Joined:
    Oct 28, 2013
    #1
    So anyway i needed to vent out guys , long story short my order from Vodafone is in the process of being cancelled. I placed my order with them as a second line to my original contract yesterday morning,everything went smoothly , passed credit check again etc however i wasn't satisfied with my purchase in the end. I chose the space grey however i wanted to change my order to the Rose Gold. I phoned up spoke to the relevant team , was told there was nothing they could do apart from request it to be cancelled however they still can't guarantee me that it will be fully cancelled in other words i may still receive the phone on the 25th. However after 30 min on the phone i explained it didn't make sense for me to get the phone then having to return it and re-order which by that time i wouldn't be able to get the RG.

    Now the cancellation takes up to 72hours apparently and surprise surprise the dates have pushed to the beginning of October. I am now looking at alternatives or either have to wait till the cancellation is fully completed to re-order again and maybe have the iPhone delivery date pushed even further than 3rd of October.

    Fuming is not the word, Vodafone you suck!
     
  2. frl85 macrumors newbie

    Joined:
    Aug 26, 2014
    #2
    Its your fault that you ordered the wrong phone initially.
     
  3. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #3
    I don't get it? You are confused why switching phones may lead to a later date?
     
  4. bchreng macrumors 6502a

    bchreng

    Joined:
    Jul 26, 2005
    #4
    Sorry to hear that. While I don't know much about how well their service is supposed to be, I really liked seeing their logo on McLaren and Ferrari F1 cars way back when.
     
  5. mypyh4ooo thread starter macrumors regular

    Joined:
    Oct 28, 2013
    #5
    Of course it is however i don't see why it should take 72 hours for them to cancel it or even better change the damn colour ? they have made this complicated not me
     

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