Huge problem when trying to update to 3.1.3

Discussion in 'iPhone Tips, Help and Troubleshooting' started by SXR, Feb 3, 2010.

  1. SXR macrumors 6502a

    SXR

    Joined:
    Nov 20, 2007
    Location:
    Netherlands
    #1
    Hi guys,

    I cant believe what just happened. I was trying to update my non jailbroken iphone to 3.1.3 software. All of the sudden it says ' unexpected error, cannot update iphone' .

    and now , everything is gone on the iphone and i have to restore! I hope i can restore from backup and it will use the most frequent backup , but else, im screwed...

    Anyone have this problem when trying to update to 3.1.3?
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Happens to people all the time. Restore your phone the last backup will be there.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  4. SXR thread starter macrumors 6502a

    SXR

    Joined:
    Nov 20, 2007
    Location:
    Netherlands
    #4
    yeah thanks for the replies though. I got everything back like it was. Loving that backup feature now.

    I've never had this issue before though...
     
  5. capt601 macrumors member

    Joined:
    Jun 27, 2008
    #5
    I had the same problem with this update. just hooked back up and it did a full restore and all is normal. was a little worried at first, but no issues with phone now.
     
  6. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #6
    I had to restore my phone after this update too....first time this has happened with an update. A little scary, but got everything back (I think - I haven't had time to play around with everything, but it looks like everything is back)
     
  7. HastaLaVista macrumors member

    #7
    Ditto here

    Why did I choose to update in the morning?

    Now my iPhone is in lala land. Everytime I attempt recovery, it fails. . .

    The restore attempts to work, but it fails each time...

    I get:

    The iPhone "iPhone" could not be restored. An unknown error occurred (2005).
     
  8. SXR thread starter macrumors 6502a

    SXR

    Joined:
    Nov 20, 2007
    Location:
    Netherlands
    #8
    Wow....luckily my restore from backup worked out just fine , and the iphone is running great now... though today I had a safari hickup where it wouldnt load any page at all, thats prolly just a bug or something.

    have you tried looking on the Apple discussions board at all though?
     
  9. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #9
    Usually trying a different USB port and/or USB cable will get you past error 2005
     
  10. HastaLaVista macrumors member

    #10
    The trick is to do a full SMC Reset then try again without anything else plugged in.

    I am sitting in a restaurant hijacking their free WIFI to do my restore.

    I have a 32GB iPhone, I might be here a while. . .

    Good thing I just bought a new MBP Battery!

    It is amazing how addicted I got to my iPhone. I was lost this morning without it.
     
  11. SXR thread starter macrumors 6502a

    SXR

    Joined:
    Nov 20, 2007
    Location:
    Netherlands
    #11
    Exactly , I have the same problem here. I use my iphone all the time.
     

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