huge problems with iphone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by KAELAJ, Mar 25, 2011.

  1. KAELAJ macrumors newbie

    Joined:
    Mar 25, 2011
    #1
    hello everybody, i'm now stucked in a very pissed off situation with iphone.
    recently i bought a iphone 4,so i went to restore whatever is inside my 3Gs into iphone 4.
    but then now comes the problem, the iphone 4 is 16gb, then after first sync, the storage over shot. no apps no music is in the phone, only contact, messages, calendar etc. the yellow bars shows 12GB of my storage is occupied by others!!!
    i restored several times but it was to no avail, so i went online and check, discovered some ppl faced similar problems also but the others didn;t occupy as big as 12GB .
    so now i have no choice,dk what to do.
    i need to transfer, but then there;s no way to transfer, can somebody help to tell me what to do?
    is it phone or itunes problem?
    oh, btw, my c drive increased by 40GB after the several sync with the new phone, now i am really pissed off

    :(so please provide me with some solutions
    tks
     
  2. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #2
    what happens if you do a fresh restore? (don't restore from backup). perhaps the backup file is damaged.

    if you have your 3GS lying around still, do the backup again. and delete all the other backups in iTunes.

    to delete the other backups: iTunes preferences > Devices tab. remove what you don't need.

    once you've done that, try to restore from backup again?
     
  3. KAELAJ thread starter macrumors newbie

    Joined:
    Mar 25, 2011
    #3
    hmm...i need
    in fact ,several times
    i even updated my itunes to the latest version
    but none of it works
    so now my iphone 4 is just lying useless...
     
  4. vachargerfan macrumors regular

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    May 28, 2008
  5. chrisperro macrumors 6502

    chrisperro

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    Oct 24, 2009
    Location:
    canada
    #5
  6. KAELAJ thread starter macrumors newbie

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    Mar 25, 2011
    #6
    vachargefan:my 3gs is 32GB
    chrisperro:i restored many times but the 12GB yellow bar is always there:(
     
  7. iApples macrumors 65816

    iApples

    Joined:
    Mar 24, 2011
    #7
    Have you restored and set up your account as new? Not from a backup?
     
  8. chrisperro macrumors 6502

    chrisperro

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    Oct 24, 2009
    Location:
    canada
    #8
    restore as new and don't sync the music or the solution in the website link don't have to be jailbroken.
    Or try erase all content in the iphone settings.
     
  9. trozau macrumors regular

    trozau

    Joined:
    Jul 4, 2010
    Location:
    Appleland, USA
    #9
    Were you using less than 13GB on your 32GB 3GS (I believe with OS and other overhead, you only get about 13GB free space to use on a 16GB iPhone)?
     
  10. KAELAJ thread starter macrumors newbie

    Joined:
    Mar 25, 2011
    #10
    iApples:i did. it worked but i need my messages in the new phone....
    chrisperro:i tried but then like that i would not have my messages left...
    trozau:my 3gs is 32GB while 4 is 16GB
    but then when i restore the backup file finish, there was no apps no music, only an empty phone with contacts, messages, and 12GB others...
     
  11. vachargerfan macrumors regular

    Joined:
    May 28, 2008
    #11
    The others is probably apps that you have downloaded from the app store. best thing to do, is to plug in the 32GB phone and look at how everything is on that. Note the music size, other size etc. You might need to uncheck the synch apps and stuff and then make a new backup. If you have more then 16GB worth of stuff on your old phone, it is probably going to screw up transfering it to a smaller phone. That is most likely where the issues with the phone are coming from
     
  12. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #12
    The backup is obviously not worth using, Restore As New, and set up as a new phone.....FORGET THE BACKUP!
     
  13. KAELAJ thread starter macrumors newbie

    Joined:
    Mar 25, 2011
    #13
    noted
    i'll go and try it later
    tks for the solution
    i'll come back and post how it goes
    whether it works anot
     
  14. trozau macrumors regular

    trozau

    Joined:
    Jul 4, 2010
    Location:
    Appleland, USA
    #14
    That was what I was thinking. OP, make sure that the total combined usage of pics, music, vide, apps and others on your 32GB 3GS does not go over what you have available to use on your 16GB iP4.
     
  15. KAELAJ thread starter macrumors newbie

    Joined:
    Mar 25, 2011
    #15
    ok
    but i might have to do it tomorrow
    it might take a long time
    now is bed time
    tks a bunch
     
  16. Reefbone macrumors regular

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    Jul 13, 2008
    #16
    Try unchecking "Sync voice memos". When I did this I got back 6 Gig and only had three or short voice memos.
     
  17. KAELAJ thread starter macrumors newbie

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    Mar 25, 2011
  18. gigapocket1 macrumors 65816

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    Mar 15, 2009
    #18
    If you need your messages.. I would recommend that you use a tool called ibackupbot
    heres a link
    http://www.icopybot.com/itunes-backup-manager.htm

    This allows you to extract parts of your filesystem thats in your backup..
    Your messages are stored in library/var/mobile/sms/sms.db something like that.. you can google and find the exact location..

    Make sure you have the sms.db checked.. in the upper left. theirs a button that says extracts to folder... Then make sure u click provide info for partial extraction or something like that..

    (Make sure your phone is on a fresh restore now).. and do a backup..

    Change to that backup in iBackupbot.. click the button that says import files.. Import your sms.db file that you previously extracted...

    And click file restore.. and its going to put your messages back onto your device
     
  19. KAELAJ thread starter macrumors newbie

    Joined:
    Mar 25, 2011
    #19
    crucial problem still not solved,SOS!!!!!

    this is related to the post the other day
    http://forums.macrumors.com/showthread.php?p=12253843&posted=1
    my phone is still not operating properly
    i backed up my 3GS within 14GB
    but then my iphone 4 is still having 11.1GB others storage
    i'm now very desperate and hopeless alr.....
    i rly need my messages
    but then like tat i rly can't use it
    can anybody tell me what i can do now?:(
     
  20. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #20
    Why are you starting another thread on this? I told you how to fix your phone in the other thread, have you done that yet?
     
  21. KAELAJ thread starter macrumors newbie

    Joined:
    Mar 25, 2011
    #21
    yeah,i know
    but then i really need the messages
    is there an alternative way?
     
  22. JamesMB, Mar 27, 2011
    Last edited: Mar 27, 2011

    JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #22
    I'll repeat....

    This is third thread that you have started on this....Do you actually want to fix your phone, or are you just waiting for an answer that you agree with?
     
  23. patp Guest

    Joined:
    Apr 10, 2008
    #23
    If you have gmail, all of your previous messages will auto download once you set io the email accounts - after you restore as new phone.

    What kind of email are you using?
     
  24. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #24
    Pretty sure he is talking about SMS.
     

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