HUGE problems with ordering from AT&T.

Discussion in 'iPhone' started by britneyfan, Oct 10, 2011.

  1. britneyfan macrumors 6502

    Joined:
    Sep 18, 2010
    #1
    On Friday at 5 AM ordered the phone.
    Friday at 6 AM got an email saying the order wouldn't be processed
    Called AT&T and they said it's the credit card company's fault.
    Credit Card company says it's a fraudulent charge.
    AT&T clears it up they say.
    AT&T sends an email saying your order has been processed.
    AT&T sends another email saying it WON'T be processed.
    Repeat process w/ credit card company and AT&T.
    AT&T sends an email saying your order has been processed.
    AT&T sends another email saying it WON'T be processed.
    Repeat process w/ credit card company and AT&T.
    AT&T says we should be getting the iPhone.
    AT&T sends an email saying your order has been processed.
    AT&T sends another email saying it WON'T be processed.
    Repeat process w/ credit card company and AT&T.
    AT&T says we should be getting the iPhone as of this morning.

    But on AT&T.com it shows 3 orders.

    The first one is backordered. Ordered on 10/8.
    The second one is canceled from 10/8.
    The third once isn't backordered. Ordered on 10/7.

    The credit card company said on Saturday there was 4 pending charges.

    WHAT SHOULD I DO?

    PS: We have good credit.
     
  2. stevendphoto macrumors member

    Joined:
    Jul 9, 2011
  3. britneyfan thread starter macrumors 6502

    Joined:
    Sep 18, 2010
    #3
    yes... What will i do with them?
    And how much i'll be charged.

    Lol.
     
  4. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #4
    Well, you can return the ones you don't want....
     
  5. LizKat macrumors 68040

    LizKat

    Joined:
    Aug 5, 2004
    Location:
    Catskill Mountains
    #5
    Man we could get good jobs at AT&T redesigning all their systems! That's how they need to spend some of the dough they're trying to make processing these orders.
     
  6. britneyfan thread starter macrumors 6502

    Joined:
    Sep 18, 2010
    #6
    and then I'd have to deal with the credit card company, etc. eeeeek.
     
  7. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #7
    Well, hopefully you'll get a refund before the money is due. If paying off three iPhones will be a problem, and you don't want to incur financing charges, your best bet is to call AT&T and try to cancel two of the orders.

    If it were ME, I'd risk it and get at least one phone in my hand. The rest I would deal with it as it came at me. But that's me. :D
     
  8. britneyfan thread starter macrumors 6502

    Joined:
    Sep 18, 2010
    #8
    IDEK how many orders there are. Both companies are pointing the fingers at each other. When I have 10 iPhones on the doorstep on Friday (or whatever day... SMH) I will bring them to AT&T and be like "deal with it." Because this is just ridiculous.

    Wouldn't it be cool if they let me keep two as a compensation? LMFAO. One can dream.
     
  9. mikethebigo macrumors 68000

    Joined:
    May 25, 2009
  10. britneyfan thread starter macrumors 6502

    Joined:
    Sep 18, 2010
  11. britneyfan thread starter macrumors 6502

    Joined:
    Sep 18, 2010

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