Huge white speck of dust

[brianjsw01]

A (relatively) huge white speck of dust just appeared on my iPhone 6S screen.

Lower left, above headphone jack, over the phone icon.

It's black on a white screen, and pure white on a black screen and when the phone is powered off. These new 6S screens are obviously not sealed!

I've never had a situation where dust was able to get in an iPhone months after purchase. It's always been an issue out of the box and if its fine then you used to be able to breathe easy. Not anymore!

This is definitely in front of the screen but under the first layer of glass. I thought this was impossible. I've babied the thing since September. Anyhow taking it to Genius Bar on Sunday. So frustrated. Thanks for letting me vent.

 

[AndyBP912]

A (relatively) huge white speck of dust just appeared on my iPhone 6S screen.

Lower left, above headphone jack, over the phone icon.

It's black on a white screen, and pure white on a black screen and when the phone is powered off. These new 6S screens are obviously not sealed!

I've never had a situation where dust was able to get in an iPhone months after purchase. It's always been an issue out of the box and if its fine then you used to be able to breathe easy. Not anymore!

This is definitely in front of the screen but under the first layer of glass. I thought this was impossible. I've babied the thing since September. Anyhow taking it to Genius Bar on Sunday. So frustrated. Thanks for letting me vent.

Any issues after getting your iPhone 6s replaced?

 

[brianjsw01]

Yah... They replaced the screen at the store and the replacement is bad. Top half of screen is dimmer, even has a grey dark spot in the top left corner. It's going back for another replacement. Worst screen I've ever had on a smartphone.

 

[imagineadam]

Yah... They replaced the screen at the store and the replacement is bad. Top half of screen is dimmer, even has a grey dark spot in the top left corner. It's going back for another replacement. Worst screen I've ever had on a smartphone.

Good luck man! It took me 8 iPhone 6's till I got one with an acceptable screen! I saw yellowing, color temp shift from left to right, dark shadowy blotches/corners you name it! All of which are very noticeable on a white screen with black text which is something you see very commonly in iOS. I really hope they change the diplay tech for the iPhone 7. I think it's because the display is so thin that it's hard to get the backlight correct. I have a decent one now that has even colors but still one darker area and one tiny dust spec up in the upper left corner by the signal bars. I'm sure many many people have these defects and just don't notice them or care. The QC is really shortty with the 6 series! My iPhone 4, 5 and iPad 4 were all good the first go! My 2 cents/mini rant. Have a good one!

 

[AndyBP912]

I think they are rushing to meet the demand and quality control just can't keep up and it's the reason why we're having imperfections on our screens. My iPhone 5s was my perfect phone...had no issues at all!

 

[jca24]

I think they are rushing to meet the demand and quality control just can't keep up and it's the reason why we're having imperfections on our screens. My iPhone 5s was my perfect phone...had no issues at all!

Yes, they are rushing, LOL, really?? A couple of phones have a speck of dust under the screen, wow, big deal, third world problems!

 

[brianjsw01]

Did I mention the Apple employee who took my phone was wearing oversized curved press on nails?!! If I wasn't getting my screen replaced I would have been telling her not to touch my phone. I kept watching her nails clacking against the screen. It was pretty unbelievable. Should have saw that as an omen...

 

[HEK]

Not saying this is happening with Apple iPhone, as I have no info to confirm it. But from my experience when production slows due to a shortage of parts, interesting exceptions can be made. Making screens is a difficult process, and screen quality is impossible to predict until after it is completed. And even then imperfections can occur weeks or months down the road after meeting the quality standards.

I worked for a supplier that checked a component for balance for an OEM auto manufacturer. This part was used in luxury car, mid level sedan, and in trucks. Since the part affected NVH, noise and vehicle harshness, the acceptance level for each vehicle category was different. As you would expect the most in balance part was used on luxury car, with trucks getting the parts at the extreme tolerance readings. And as expected some parts would be out of tolerance and be scrapped as the owner would feel the unbalance while driving the vehicle. This was supposed to be 1-3% of parts made.

Long story short, when the reject rate climbed to 30%, way higher than expected, due to a malfunction in earlier operation, a parts shortage occurred. All of a sudden, the rejected parts normally scrapped, were being redirected to the assembly line for use in vehicles. Interesting how all the lip service about quality is job one, fell to the wayside when production numbers were threatened.

 

[brianjsw01]

I'm honestly afraid to get it replaced again. But my friend says my screen is garbage too so... Why did the Apple Store think the screen was OK and sent me home with it in the first place! My guess: Because lots of their new screens are this bad!

 

[brianjsw01]

Well I got it replaced today. New screen is still darker on top though not as bad. However this screen has a dark band near the left edge of the screen running from top to bottom most visible on darker colors.

Apple also screwed up and lost my carrier unlock status even though I told them I'm on the iPhone Upgrade Program. I'm without a phone now for two days while they try to fix their screw up.

I give up. Waiting for iPhone 7.

 

[noobinator]

Don't leave the store until you're happy.

 

[brianjsw01]

If anybody else loses their carrier unlock after exchanging a phone on the upgrade program, just chat Apple and send them your repair ID number. They will forward the information to their unlocking group and in my case they fixed it in six hours.