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Hyper Launches 245W GaN Charger and 245W USB-C Battery Pack
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I have the battery. It is well made, the OLED screen is REALLY nice.. love being able to confirm charge rates.
With that said it has one major flaw. If you plug in a lightning to usb cable, the pack will constantly dump .20 watts into the cable, even if nothing is attached. The cable and battery will get warm.
This means your battery will drain itself over a few days if you leave a plug in. Complete dealbreaker. If you travel and want to leave your cables nice and tidy and plugged in, nope.
I emailed them about this and they essentially said “thanks for the suggestion”.
All other battery packs detect this voltage and make you press a button to start charging. They could easily fix this by have it auto shutoff if only outputting .25 watts or less.
With that said it has one major flaw. If you plug in a lightning to usb cable, the pack will constantly dump .20 watts into the cable, even if nothing is attached. The cable and battery will get warm.
This means your battery will drain itself over a few days if you leave a plug in. Complete dealbreaker. If you travel and want to leave your cables nice and tidy and plugged in, nope.
I emailed them about this and they essentially said “thanks for the suggestion”.
All other battery packs detect this voltage and make you press a button to start charging. They could easily fix this by have it auto shutoff if only outputting .25 watts or less.
That would not be USB-C PD compliant and would cause issues with low wattage devices like headsets.
I don't like Hyper but faulting them for following a standard is not fair.
Um no. Literally EVERY battery pack does this. I have owned a dozen. Plugging a cable into them does NOT turn them on, only pushing the button does.
There is nothing about a standard here. And dumping 0.20 watts into a cable that isn’t plugged into anything is just straight up stupid.
After seeing all the negative comments about Hyper I would like to add my own story.
I have the GaN 100W USB-C Charger with 4 ports. I've been using it religiously every day for over 1.5 year with all 4 ports occupied. Since last November I also charge my 16" M1 MBP. I normally charge iphone/airpods pro, MBP, watch and power bank and it has yet to let me down. Sometimes it may take for a few seconds for power to negotiate across all ports but at the end it works.
I have the GaN 100W USB-C Charger with 4 ports. I've been using it religiously every day for over 1.5 year with all 4 ports occupied. Since last November I also charge my 16" M1 MBP. I normally charge iphone/airpods pro, MBP, watch and power bank and it has yet to let me down. Sometimes it may take for a few seconds for power to negotiate across all ports but at the end it works.
Worth a read:
Why Does the Battery on the PowerPack 20K Drain Even When My Apple Device Is Not Connected?
Q: When using a USB-C to Lightning cable, the four LED lights on the PowerPack 20K keep flashing even with no device connected to the other end of the cable. The battery is draining while this happens. Is this an issue? A: The PowerPack 20K is behaving this way because of the constraints of the...
Just because almost everyone is doing it doesn't make it right.
No one cares what the USB C spec says. You can implement a minimum current however you want. USB C spec is a giant mess anyways.Worth a read:
Why Does the Battery on the PowerPack 20K Drain Even When My Apple Device Is Not Connected?
Q: When using a USB-C to Lightning cable, the four LED lights on the PowerPack 20K keep flashing even with no device connected to the other end of the cable. The battery is draining while this happens. Is this an issue? A: The PowerPack 20K is behaving this way because of the constraints of the...www.zmi.com
Just because almost everyone is doing it doesn't make it right.
The fact you think it’s acceptable to dump energy as heat through a cable and to drain a battery over a few days is beyond me.
It doesn’t matter what the spec says. The fact that most do it shows that the utility is better than the alternative.
This battery is useless to me.
man... thats too bad 😔 I guess, at least someone is doing it, hopefully more to followJust so you know, this is a possibility. I took a while to find this. If you want to see how bad this company is, check:
HyperJuice 245W USB-C Battery Pack & GaN Charger
World's Most Powerful 245W GaN Charger & 245W USB-C Battery Pack (27000mAh/100Wh). 4 x USB-C Ports. | Check out 'HyperJuice 245W USB-C Battery Pack & GaN Charger' on Indiegogo.www.indiegogo.com
Bluetooth headsets and other small devices often pull a very small current. If a power bank does not follow USB-C spec these devices will not be able to charge as the power bank will assume nothing is connected and turn off.
FWIW, there are lots of people complaining on HyperShop's public Zendesk community that support has gone completely non-responsive. I can confirm the same, as I've tried to reach out multiple ways now since my 245w battery pack is defective. Attempting to call them results in a perpetual busy signal, and they do not respond to private Zendesk tickets. This is fairly recent, seemingly in the last 1-2 months. Here's one example.
What's wild is that they actually wiped the product page for the 245w battery pack completely from their site. It can't be found anywhere. Yet their online shop is still up and selling their other products.
There has to be some sort of legal recourse for this, no?
What's wild is that they actually wiped the product page for the 245w battery pack completely from their site. It can't be found anywhere. Yet their online shop is still up and selling their other products.
There has to be some sort of legal recourse for this, no?
Agree I don't care about L vs C, but anything that can only be inserted one way needs to go already.
They are likely too small to interest a law firm for a class action...and even if they weren't, I doubt the damages would be collectible. If they've gone silent, that isn't a good sign.