I am begging for advice.. rMBP 2014 running HOT

Discussion in 'MacBook Pro' started by tm0000, Jun 19, 2015.

  1. tm0000 macrumors regular

    Joined:
    Jul 29, 2014
    #1
    Hi all!

    My mid 2014 rMBP with 2.8 GHz Intel Core i7 processor has been getting really hot since yesterday. :( I am a photographer and I've been using Lightroom and Photoshop on it ever since I bought it last year. I never had any problems, but suddenly yesterday, the internal fan went on (it almost never went on before) and it won't stop. The laptop is hot and the fan is on nonstop... even when I have only safari open!

    Does anyone have any suggestions or advice please? I'd really appreciate it.

    Oh, and I've been using it on a cooling pad ever since I bought it.

    Thanks in advance!
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Post a picture of your activity monitor with cpu selected to show active processes at the top.
     
  3. maflynn Moderator

    maflynn

    Staff Member

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    Location:
    Boston
    #3
    What's the temperature? Download an app like istat menus to see what the temps are. Hot means different things to people.

    I'm not saying this isn't a problem but getting the actual temps is a good thing, as is the fans running as well (otherwise the MBP would cook itself).

    I run Lightroom on my 2012 rMBP an depending on my task It does get a bit warm.
     
  4. tm0000, Jun 21, 2015
    Last edited by a moderator: Jun 21, 2015

    tm0000 thread starter macrumors regular

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    Jul 29, 2014
    #4
    Okay, so I don't have either Lightroom or Photoshop open.. only safari is open and it is still very hot and the fan is running nonstop.

    This never happened before. I've been using the laptop for almost a year and the fans only went on sometimes.
     

    Attached Files:

  5. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #5
    The CPU load is in the wrong order, click CPU % so that the higher numbers are on top, your screen shot gives absolutely no relevant info at all on what's taking up so many CPU cycles (notice your usage is near 100% which would explain the heat).
     
  6. shoehornhands macrumors regular

    Joined:
    Oct 9, 2014
    #6
    Install this: https://software.intel.com/file/453440/download

    It's a free app from Intel that allows you to monitor the processor temperature, power and frequency.

    Post a picture of activity monitor (sort by CPU usage) along with the temperature.

    You probably have some background process running that you aren't aware of.
     
  7. tm0000, Jun 21, 2015
    Last edited by a moderator: Jun 21, 2015

    tm0000 thread starter macrumors regular

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    Jul 29, 2014
    #7
    Here you go

    Now I see this?
     

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  8. Gav2k macrumors G3

    Gav2k

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    Jul 24, 2009
  9. tm0000 thread starter macrumors regular

    Joined:
    Jul 29, 2014
    #9
    So, I force quitted it. Should the problem be fixed now?
     
  10. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #10
    Keep and eye it's just a stuck process which does happen.
     
  11. tm0000 thread starter macrumors regular

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    Jul 29, 2014
    #11
    It's still there when I reopened the activity monitor!
     
  12. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #12
    Has it settled or is it still pinned at 700%+
     
  13. tm0000 thread starter macrumors regular

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    Jul 29, 2014
    #13
    It's still at 700%. I keep force quitting it and it keeps coming back!
     
  14. Gav2k macrumors G3

    Gav2k

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    Jul 24, 2009
  15. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #15
    Tried resetting your Mac?

    If that fails then uninstall the HP something that you installed.
     
  16. tm0000 thread starter macrumors regular

    Joined:
    Jul 29, 2014
    #16
    Yes, I do! SHould I uninstall the printer?

    How do I reset the mac?
     
  17. stridemat Moderator

    stridemat

    Staff Member

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    Apr 2, 2008
    Location:
    UK
    #17
    Yes.

    Turn it off and on again.
     
  18. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #18
    He means reboot.

    As for the printer it is what's causing that process
     
  19. tm0000 thread starter macrumors regular

    Joined:
    Jul 29, 2014
    #19
    Okay, thanks. I'll uninstall the printer.. hopefully it'll work!

    Does this mean I can't use the hp printer?
     
  20. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #20
    You can try installing it again. It may have just been a corrupt install or something.

    Also, please can you use the multi quote function instead of making duplicate posts.
     
  21. shoehornhands, Jun 21, 2015
    Last edited: Jun 21, 2015

    shoehornhands macrumors regular

    Joined:
    Oct 9, 2014
    #21
    After doing a search, there are a few other reports of the same problem. It might be some sort of bug in the HP driver.

    I'd try doing a permissions repair first and see if that fixes it (open disk utility in the utilities folder, highlight the drive in the left column and click "repair disk permissions"). If that doesn't work, you can download a program like OnyX and run the automated maintenance utility.

    To use OnyX simply click on the tab at the top that says "automation" and then check the "system cache" box (i.e. keep all the default settings and check "system cache" on top of them if it isn't already checked). Then simply click "execute".

    Here's a link to OnyX: http://www.macupdate.com/app/mac/11582/onyx

    If all that fails, I'd try uninstalling all the HP stuff on your computer and see if it goes away.
     

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