I ordered the satin macbook case on December 12th and the website said it was in stock. I never received a tracking number and sent an email on December 19th asking where it is. They replied that there was a problem with their computers and said that would upgrade me to overnight shipping. I received the tracking number and the UPS website just says "billing information received" and it never shipped. I ended up calling the rep who sent me the email yesterday and said I still did not get it and the UPS website did not update with shipping details. He said that they were out of stock and nothing he could do and could not explain why I received a tracking number and it never shipped. He then checked it said that they had 1 left in stock and he would ship it that day. He "guaranteed" me that I would receive it today and he would email me the tracking number. Today comes and goes and I never received a case and never received an email with the tracking number. I called several times in the afternoon and left messages with nobody calling me back. What makes it worse, they are closed now for Christmas Eve and Christmas. I am furious over dealing with their company and getting lied to twice. I want this case to protect my Macbook and Incase does not make one for this model yet or I would immediately cancel and order theirs. I did not buy from Apple since I had a coupon code for Speck and also did not have to pay any taxes. I am just extremely frustrated and furious. I would not have posted this if I got the case or if I was able to talk with someone at Speck today. I just needed to vent.