I am having horrible kernel_task memory issues. I have an EtreCheck reoprt. Can someone help me unde

Discussion in 'Mac Basics and Help' started by oxband, Jul 20, 2019.

  1. oxband, Jul 20, 2019
    Last edited by a moderator: Jul 20, 2019

    oxband macrumors 6502

    Joined:
    Sep 10, 2009
    #1
    I have been having terrible kernel_task memory issues lately. I downloaded EtreCheck. My report is below. I have no idea how to make heads and tails of it. Is there anything there that sticks out?


    This week i downloaded the newest version of All2MP3 and it put MacKeeper on my computer. I deleted it but I wonder if it did something else. This problem started just about the time i downloaded it.



    Code:
    EtreCheck version: 5.3.2 (5034)
    
    
    Report generated: 2019-07-21 00:45:33
    
    
    Download EtreCheck from https://etrecheck.com
    
    
    Runtime: 2:18
    
    
    Performance: Excellent
    
    
    Sandbox: Enabled
    
    
    Full drive access: Disabled
    
    
    
    
    Problem: Computer is too slow
    
    
    Description:
    
    
    I get kernel_tasks taking up excessive amounts of memory. This week I
    
    
    downloader the latest All2Mp3 and it installed MacKeeper (I think?), t
    
    
    hat horrible app. Malwarebytes caught itbut I wonder if that app broug
    
    
    ht other stuff. Ive since uninstalled it.
    
    
    
    
    Major Issues: None
    
    
    
    
    Minor Issues:
    
    
        These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
    
    
    
    
        Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
    
    
        Low disk space - This machine is running low on free hard drive space.
    
    
        High battery cycle count - Your battery may be losing capacity.
    
    
        Clean up - There are orphan files that could be removed.
    
    
        Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
    
    
        System modifications - There are a large number of system modifications running in the background.
    
    
        Corrupt hosts file - Hosts file is corrupt.
    
    
        32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
    
    
        Limited drive access - More information may be available with Full Drive Access.
    
    
    
    
    Hardware Information:
    
    
        MacBook Pro (15-inch, 2016)
    
    
        MacBook Pro Model: MacBookPro13,3
    
    
        1 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core
    
    
        16 GB RAM - Not upgradeable
    
    
            BANK 0/DIMM0 - 8 GB LPDDR3 2133  ok
    
    
            BANK 1/DIMM0 - 8 GB LPDDR3 2133  ok
    
    
        Battery: Health = Normal - Cycle count = 1038
    
    
    
    
    Video Information:
    
    
        Intel HD Graphics 530 - VRAM: 1536 MB
    
    
            Color LCD 3360 x 2100
    
    
        AMD Radeon Pro 455 - VRAM: 2 GB
    
    
    
    
    Drives:
    
    
        disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)
    
    
        Internal PCI-Express 8.0 GT/s x4 NVM Express
    
    
            disk0s1 - EFI [EFI] 315 MB
    
    
            disk0s2 [APFS Container] 499.96 GB
    
    
                disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes)
    
    
                    disk1s1 - Macintosh HD (APFS) (Shared - 483.88 GB used)
    
    
                    disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
    
    
                    disk1s3 - Recovery (APFS) [Recovery] (Shared)
    
    
                    disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
    
    
    
    
    Mounted Volumes:
    
    
        disk1s1 - Macintosh HD
    
    
            499.96 GB (Shared - 483.88 GB used - 14.28 GB free)
    
    
            APFS
    
    
            Mount point: /
    
    
    
    
        disk1s4 - VM [APFS VM]
    
    
            499.96 GB (Shared - 1.07 GB used - 14.28 GB free)
    
    
            APFS
    
    
            Mount point: /private/var/vm
    
    
    
    
    Network:
    
    
        Interface usbmodem37: OEMSAMSUNG_Brew_SM-B690V 8
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem36: OEMSAMSUNG_Brew_SM-B690V 7
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem35: OEMSAMSUNG_Brew_SM-B690V 6
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem34: OEMSAMSUNG_Brew_SM-B690V 5
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem33: OEMSAMSUNG_Brew_SM-B690V 4
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem144441: OEMSAMSUNG_Brew_SM-B690V 3
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem144451: OEMSAMSUNG_Brew_SM-B690V 2
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14421: OEMSAMSUNG_Brew_SM-B690V
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1441: OEMSAMSUNG_Brew_SCH-U680 31
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1461: OEMSAMSUNG_Brew_SCH-U680 30
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14141: OEMSAMSUNG_Brew_SCH-U680 29
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14171: OEMSAMSUNG_Brew_SCH-U680 28
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem45: OEMSAMSUNG_Brew_SCH-U680 27
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem44: OEMSAMSUNG_Brew_SCH-U680 26
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem31: OEMSAMSUNG_Brew_SCH-U680 25
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem30: OEMSAMSUNG_Brew_SCH-U680 24
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem29: OEMSAMSUNG_Brew_SCH-U680 23
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem28: OEMSAMSUNG_Brew_SCH-U680 22
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem27: OEMSAMSUNG_Brew_SCH-U680 21
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem26: OEMSAMSUNG_Brew_SCH-U680 20
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem25: OEMSAMSUNG_Brew_SCH-U680 19
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem24: OEMSAMSUNG_Brew_SCH-U680 18
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem23: OEMSAMSUNG_Brew_SCH-U680 17
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem22: OEMSAMSUNG_Brew_SCH-U680 16
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem21: OEMSAMSUNG_Brew_SCH-U680 15
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem20: OEMSAMSUNG_Brew_SCH-U680 14
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14: OEMSAMSUNG_Brew_SCH-U680 13
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem13: OEMSAMSUNG_Brew_SCH-U680 12
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem12: OEMSAMSUNG_Brew_SCH-U680 11
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem11: OEMSAMSUNG_Brew_SCH-U680 10
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14121: OEMSAMSUNG_Brew_SCH-U680 9
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14161: OEMSAMSUNG_Brew_SCH-U680 8
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14151: OEMSAMSUNG_Brew_SCH-U680 7
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14111: OEMSAMSUNG_Brew_SCH-U680 6
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1421: OEMSAMSUNG_Brew_SCH-U680 5
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14251: OEMSAMSUNG_Brew_SCH-U680 4
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14211: OEMSAMSUNG_Brew_SCH-U680 3
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14571: OEMSAMSUNG_Brew_SCH-U680 2
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14541: OEMSAMSUNG_Brew_SCH-U680
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14531: SAMSUNG CDMA Technologies 6
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1451: SAMSUNG CDMA Technologies 5
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14521: SAMSUNG CDMA Technologies 4
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1411: SAMSUNG CDMA Technologies 3
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem145311: SAMSUNG CDMA Technologies 2
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem145111: SAMSUNG CDMA Technologies
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface lpss-serial1: LPSS Serial Adapter (1)
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface lpss-serial2: LPSS Serial Adapter (2)
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14601: OEMSAMSUNG_Brew_SM-B690V 9
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14401: OEMSAMSUNG_Brew_SM-B690V 10
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14101: OEMSAMSUNG_Brew_SM-B690V 11
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem14501: OEMSAMSUNG_Brew_SM-B690V 12
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem144401: OEMSAMSUNG_Brew_SM-B690V 13
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1443601: OEMSAMSUNG_Brew_SM-B690V 14
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem1463601: OEMSAMSUNG_Brew_SM-B690V 15
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem145301: OEMSAMSUNG_Brew_SM-B690V 16
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem144301: OEMSAMSUNG_Brew_SM-B690V 17
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem141301: OEMSAMSUNG_Brew_SM-B690V 18
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem146401: OEMSAMSUNG_Brew_SM-B690V 19
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem146301: OEMSAMSUNG_Brew_SM-B690V 20
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface usbmodem145401: OEMSAMSUNG_Brew_SM-B690V 21
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface en6: Thunderbolt Ethernet
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface en9: iPad
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface fw0: Thunderbolt FireWire
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface en0: Wi-Fi
    
    
            802.11 a/b/g/n/ac
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface bridge0: Thunderbolt Bridge
    
    
            Proxies: HTTP, HTTPS
    
    
        Interface bridge0: Thunderbolt Bridge 2
    
    
            Proxies: HTTP, HTTPS
    
    
    
    
    System Software:
    
    
        macOS Mojave 10.14.4 (18E226)
    
    
        Time since boot: Less than an hour
    
    
    
    
    Configuration Files:
    
    
        File /etc/sudoers size: Found 1302 B but expected 1563 B
    
    
        /etc/hosts - Count: 0 - Corrupt!
    
    
    
    
    Configuration Profiles:
    
    
        This computer has configuration profiles installed.
    
    
    
    
    Notifications:
    
    
        Notifications not available without Full Drive Access.
    
    
    
    
    Security:
    
    
        Gatekeeper: Enabled
    
    
        System Integrity Protection: Enabled
    
    
    
    
        Antivirus apps: MalwareBytes
    
    
    
    
    Unsigned Files:
    
    
        Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
    
    
            Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
    
    
            Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    
    
            Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchAgents/com.epson.eventmanager.agent.plist
    
    
            Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    
    
            Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
    
    
            Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    
    
            Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchDaemons/com.m-audio.firewire.helper.plist
    
    
            Executable: /Library/StartupItems/M-Audio FireWire Audio Helper/M-Audio FireWire Device Helper start
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    
    
            Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    
    
            Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    
    
            Details: Exact match found in the whitelist - probably OK
    
    
    
    
        Login Item: /Applications/Caffeine.app
    
    
        Login Item: /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app
    
    
        Login Item: /Applications/RescueTime.app
    
    
        Login Item: ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app
    
    
        Login Item: /Applications/stretchly.app
    
    
        Login Item: /Applications/Datacolor/Spyder5Pro/Support/SpyderUtility.app
    
    
        Login Item: /Applications/Alarm Clock.app
    
    
    
    
    32-bit Applications:
    
    
        82 32-bit apps
    
    
    
    
    Kernel Extensions:
    
    
        /Applications/TemperatureMonitor.app
    
    
            BRESINKx86Monitoring.kext (8.0)
    
    
    
    
        /Applications/Toast 11 Titanium/Spin Doctor.app
    
    
            Terminus.kext (4)
    
    
    
    
        /Applications/Toast 11 Titanium/Toast Titanium.app
    
    
            RoxioBluRaySupport.kext (1.1.6)
    
    
            TDIXController.kext (2.0)
    
    
    
    
        /Applications/Utilities/DiskWarrior.app
    
    
            DiskWarriorPreview.kext (4.3)
    
    
    
    
        /Applications/zoom.us.app
    
    
            ZoomAudioDevice.kext (1.1 - SDK 10.8)
    
    
    
    
        /Library/Extensions
    
    
            Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)
    
    
            Dropbox.kext (Dropbox, Inc., 1.8.8 - SDK 10.11)
    
    
            TelestreamAudio.kext (Telestream Inc., 1.1.1 - SDK 10.8)
    
    
    
    
        /System/Library/Extensions
    
    
            RenReceiverUSBDriver.kext (2.1)
    
    
            M-AudioFireWireBeBoB.kext (1.10.5)
    
    
            MicrosoftKeyboard.kext (6.3)
    
    
            MicrosoftMouse.kext (6.3)
    
    
            MotMobileUSB.kext (1.1.7 - SDK 10.5)
    
    
            SATSMARTDriver.kext (Kirill Luzanov, 0.8.1 - SDK 10.6)
    
    
    
    
        /System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
    
    
            MicrosoftKeyboardBluetooth.kext (6.3)
    
    
            MicrosoftKeyboardUSB.kext (6.3)
    
    
    
    
        /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
    
    
            MicrosoftMouseBluetooth.kext (6.3)
    
    
            MicrosoftMouseUSB.kext (6.3)
    
    
    
    
        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
    
    
            MotMobileMS.kext (1.0.0 - SDK 10.5)
    
    
            MotMobileMTP.kext (1.1.7 - SDK 10.5)
    
    
            MotMobileUSBLAN.kext (1.1.7 - SDK 10.5)
    
    
            MotMobileUSBLANMerge.kext (1.1.7 - SDK 10.5)
    
    
            MotMobileUSBSwch.kext (1.1.7 - SDK 10.5)
    
    
    
    
    Startup Items:
    
    
        Jaksta Path: /Library/StartupItems/Jaksta
    
    
        M-Audio FireWire Audio Helper Path: /Library/StartupItems/M-Audio FireWire Audio Helper
    
    
        Executor Path: /Library/StartupItems/Executor
    
    
    
    
    System Launch Agents:
    
    
        [Not Loaded] 15 Apple tasks
    
    
        [Loaded] 170 Apple tasks
    
    
        [Running] 116 Apple tasks
    
    
    
    
    System Launch Daemons:
    
    
        [Not Loaded] 37 Apple tasks
    
    
        [Loaded] 177 Apple tasks
    
    
        [Running] 121 Apple tasks
    
    
    
    
    Launch Agents:
    
    
        [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2011-09-23)
    
    
        [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2011-09-23)
    
    
        [Other] com.avid.ApplicationManager.plist (? 15a48a0 - installed 2017-06-26)
    
    
        [Running] com.cpen.CPenCoreStartup.plist (? de4d03c2 - installed 2014-01-14)
    
    
        [Running] com.epson.eventmanager.agent.plist (? cd93600d - installed 2013-04-17)
    
    
        [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09)
    
    
        [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09)
    
    
        [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-05-10)
    
    
        [Other] com.motorola.motohelper.plist (? f4042d6c - installed 2011-09-14)
    
    
        [Not Loaded] com.oracle.java.Java-Updater.plist (? 4d100cc9 - installed 2019-07-04)
    
    
        [Other] com.softraid.SoftRAIDMonitor.plist (? 82234f66 - installed 2017-03-03)
    
    
    
    
    Launch Daemons:
    
    
        [Running] com.80pct.FreedomHelper.plist (Eighty Percent Solutions Corporation - installed 2019-05-14)
    
    
        [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-08-05)
    
    
        [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2011-09-23)
    
    
        [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-03-24)
    
    
        [Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2017-09-14)
    
    
        [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-05-23)
    
    
        [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-05-23)
    
    
        [Loaded] com.barebones.authd.plist (? 7d7988a6 - installed 2012-06-06)
    
    
        [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-05-29)
    
    
        [Loaded] com.coriolis-systems.Downloader.install.plist (Coriolis Systems Limited - installed 2014-09-17)
    
    
        [Other] com.crashplan.engine.plist (? d111894a - installed 2015-07-06)
    
    
        [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2017-08-25)
    
    
        [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-09)
    
    
        [Running] com.m-audio.firewire.helper.plist (? e77e67ed - installed 2011-12-14)
    
    
        [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-11-14)
    
    
        [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-05-29)
    
    
        [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-05-10)
    
    
        [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-15)
    
    
        [Other] com.motorola-mobility.mmcfgd.plist (? ab5fc842 - installed 2011-06-14)
    
    
        [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04)
    
    
        [Running] com.paceap.eden.licensed.plist (? c6a7bebe - installed 2017-03-16)
    
    
        [Other] com.prey.agent.plist (? 48ab6a51 - installed 2015-10-13)
    
    
        [Other] com.prey.trigger.plist (? b8b8e8b0 - installed 2016-10-12)
    
    
        [Loaded] com.prosofteng.DriveGenius.locum.plist (? d39b1525 - installed 2013-05-17)
    
    
        [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-04-04)
    
    
        [Other] com.softraid.softraidd.plist (? 39d3366c - installed 2017-03-03)
    
    
        [Other] com.spotflux.Spotflux.tun.plist (Apple - installed 2019-03-21)
    
    
        [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-08-05)
    
    
        [Not Loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2019-03-25)
    
    
    
    
    User Launch Agents:
    
    
        [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2010-02-03)
    
    
        [Loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (Digital Rebellion, LLC - installed 2018-06-10)
    
    
        [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-13)
    
    
        [Other] com.facebook.videochat.***.plist (Apple - installed 2014-08-10)
    
    
        [Other] com.lastpass.LastPassHelper.plist (? 0 - installed 2017-11-20)
    
    
        [Other] com.pia.pia_manager.plist (? 0 - installed 2017-04-25)
    
    
        [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-15)
    
    
    
    
    User Login Items:
    
    
        Alarm Clock.app (? - installed 2012-06-16)
    
    
            (Application - /Applications/Alarm Clock.app)
    
    
    
    
        Backup and Sync.app (Google, Inc. - installed 2019-06-27)
    
    
            (Application - /Applications/Backup and Sync.app)
    
    
    
    
        Caffeine.app (? - installed 2010-03-12)
    
    
            (Application - /Applications/Caffeine.app)
    
    
    
    
        CheatSheet.app (Stefan Fuerst - installed 2019-07-11)
    
    
            (Application - /Applications/CheatSheet.app)
    
    
    
    
        SpyderUtility.app (? - installed 2018-02-03)
    
    
            (Application - /Applications/Datacolor/Spyder5Pro/Support/SpyderUtility.app)
    
    
    
    
        Evernote Helper (Evernote - installed 2018-12-10)
    
    
            (Modern Login Item - /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    
    
    
    
        EvernoteHelper.app (Evernote - installed 2018-12-10)
    
    
            (Application - /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    
    
    
    
        Freedom.app (Eighty Percent Solutions Corporation - installed 2019-07-10)
    
    
            (Application - /Applications/Freedom.app)
    
    
    
    
        I Love Stars.app (App Store - installed 2017-10-03)
    
    
            (Application - /Applications/I Love Stars.app)
    
    
    
    
        GmailNotifrHelper (App Store - installed 2015-08-31)
    
    
            (Modern Login Item - /Applications/Mail Notifr.app/Contents/Library/LoginItems/GmailNotifrHelper.app)
    
    
    
    
        RescueTime.app (? - installed 2016-04-12)
    
    
            (Application - /Applications/RescueTime.app)
    
    
    
    
        StartUpHelper (Spotify - installed 2018-10-30)
    
    
            (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
    
    
    
    
        stretchly.app (? - installed 2018-01-01)
    
    
            (Application - /Applications/stretchly.app)
    
    
    
    
        Canon IJ Network Scanner Selector2.app (? - installed 2018-03-30)
    
    
            (Application - /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
    
    
    
    
        Android File Transfer Agent.app (? - installed 2018-10-16)
    
    
            (Application - ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    
    
    
    
    Internet Plug-ins:
    
    
        o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-18)
    
    
        nplastpass: 4.1.2 (? - installed 2017-11-20)
    
    
        OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-05-13)
    
    
        Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-13)
    
    
        SlingPlayer: (? - installed 2013-09-23)
    
    
        Silverlight: 5.1.41212.0 (? - installed 2016-03-31)
    
    
        FlashPlayer-10.6: 25.0.0.148 (Adobe Systems, Inc. - installed 2017-04-18)
    
    
        Flash Player: 25.0.0.148 (Adobe Systems, Inc. - installed 2017-04-18)
    
    
        iPhotoPhotocast: 7.0 (Apple - installed 2010-04-03)
    
    
        googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11)
    
    
        AdobePDFViewer: 9.4.1 (? - installed 2012-06-16)
    
    
        JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-07-16)
    
    
    
    
    Audio Plug-ins:
    
    
        AirPlay: 2.0 (Apple - installed 2019-03-21)
    
    
        BridgeAudioSP: 5.39 (Apple - installed 2019-03-21)
    
    
        iSightAudio: 7.7.3 (Apple - installed 2019-03-21)
    
    
        ACE: 10.0.1 (Rogue Amoeba Software, LLC - installed 2019-06-27)
    
    
        AppleAVBAudio: 740.1 (Apple - installed 2019-03-21)
    
    
        InstantOn: 10.0.1 (? - installed 2019-06-27)
    
    
        BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-03-21)
    
    
        AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-03-21)
    
    
    
    
    Safari Extensions:
    
    
        1Password Safari Extension Companion - App Store (installed 2017-11-03)
    
    
    
    
    3rd Party Preference Panes:
    
    
        CPenCore (installed 2015-06-29)
    
    
        Flash Player (installed 2017-03-24)
    
    
        Flip4Mac WMV (installed 2011-01-13)
    
    
        Java (installed 2019-07-16)
    
    
        PreferencesPane (installed 2011-12-14)
    
    
        MacFUSE (installed 2011-08-27)
    
    
        Microsoft Keyboard (installed 2012-06-16)
    
    
        Microsoft Mouse (installed 2012-06-16)
    
    
        NTFS-3G (installed 2010-10-11)
    
    
        Perian (installed 2011-07-23)
    
    
        Xmarks for Safari (installed 2011-04-05)
    
    
    
    
    Time Machine:
    
    
        Time Machine information not available without Full Drive Access.
    
    
    
    
    Performance:
    
    
        System Load: 7.40 (1 min ago) 42.11 (5 min ago) 49.25 (15 min ago)
    
    
        Nominal I/O speed: 7.29 MB/s
    
    
        File system: 27.65 seconds
    
    
        Write speed:  292 MB/s
    
    
        Read speed:  2455 MB/s
    
    
    
    
    Top Processes Snapshot by Memory:
    
    
        Process (count) RAM usage (Source - Location)
    
    
        EtreCheck 797 MB (App Store)
    
    
        Google Chrome 363 MB (Google, Inc.)
    
    
        Activity Monitor 341 MB (Apple)
    
    
        mdworker_shared (11) 281 MB (Apple)
    
    
        Finder 238 MB (Apple)
    
    
    
    
    Top Processes Snapshot by Network Use:
    
    
        Process Input / Output (Source - Location)
    
    
        Other processes 9 MB / 866 KB (?)
    
    
        Freedom 4 KB / 2 KB (Eighty Percent Solutions Corporation)
    
    
        SystemUIServer 0 B / 64 B (Apple)
    
    
        routined 0 B / 0 B (Apple)
    
    
        NotificationCenter 0 B / 0 B (Apple)
    
    
    
    
    Virtual Memory Information:
    
    
        Physical RAM: 16 GB
    
    
    
    
        Free RAM: 2.58 GB
    
    
        Used RAM: 7.68 GB
    
    
        Cached files: 5.74 GB
    
    
    
    
        Available RAM: 8.32 GB
    
    
        Swap Used: 0 B
    
    
    
    
    Software Installs (past 30 days):
    
    
        Install Date Name (Version)
    
    
        2019-06-24 Soundflower
    
    
        2019-06-28 Cleaner-App (7.1)
    
    
        2019-06-28 MediaInfo (19.04)
    
    
        2019-07-16 Java 8 Update 221
    
    
        2019-07-18 Gatekeeper Configuration Data (172)
    
    
        2019-07-19 MRTConfigData (1.47)
    
    
        2019-07-21 EtreCheck (5.3.2)
    
    
    
    
    Clean up:
    
    
        /Library/LaunchDaemons/com.prey.agent.plist
    
    
            /usr/lib/prey/current/bin/prey
    
    
            Executable not found
    
    
        /Library/LaunchDaemons/com.crashplan.engine.plist
    
    
            /Applications/CrashPlan.app/Contents/MacOS/CrashPlanService
    
    
            Executable not found
    
    
        /Library/LaunchAgents/com.motorola.motohelper.plist
    
    
            /Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/MotoHelperDaemon
    
    
            Executable not found
    
    
        ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist
    
    
            /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert
    
    
            Executable not found
    
    
        /Library/LaunchDaemons/com.softraid.softraidd.plist
    
    
            softraidd
    
    
            Executable not found
    
    
        /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist
    
    
            /Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.app/Contents/MacOS/SoftRAID_Monitor
    
    
            Executable not found
    
    
        ~/Library/LaunchAgents/com.pia.pia_manager.plist
    
    
            /Applications/Private Internet Access.app/Contents/MacOS/startup.sh
    
    
            Executable not found
    
    
        /Library/LaunchDaemons/com.motorola-mobility.mmcfgd.plist
    
    
            /Library/Application Support/Motorola Mobility/MotNetConfig/mmcfgd
    
    
            Executable not found
    
    
        /Library/LaunchAgents/com.avid.ApplicationManager.plist
    
    
            /Applications/Avid/Application Manager/AvidApplicationManager.app/Contents/MacOS/AvidApplicationManager
    
    
            Executable not found
    
    
        /Library/LaunchDaemons/com.prey.trigger.plist
    
    
            /usr/share/prey/platform/mac/prey-trigger.py
    
    
            Executable not found
    
    
        ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist
    
    
            ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper
    
    
            Executable not found
    
    
    
    
    
    
    Diagnostics Information (past 7 days):
    
    
        Directory /Library/Logs/DiagnosticReports is not accessible.
    
    
        Enable Full Drive Access to see more information.
    
    
    
    
    End of report
    
     
  2. oxband, Jul 20, 2019
    Last edited by a moderator: Jul 20, 2019

    oxband thread starter macrumors 6502

    Joined:
    Sep 10, 2009
    #2
    I ran it again while it was having one of those kernel episode and got this report too. Thanks in advance......

    Code:
    EtreCheck version: 5.3.2 (5034)
    Report generated: 2019-07-21 01:08:56
    Download EtreCheck from https://etrecheck.com
    Runtime: 8:54
    Performance: Below Average
    Sandbox: Enabled
    Full drive access: Disabled
    
    Problem: Beachballing
    
    Major Issues:
      Anything that appears on this list needs immediate attention.
      Runaway process - A process is using a large percentage of your CPU.
    
    Minor Issues:
      These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
      Low disk space - This machine is running low on free hard drive space.
      High battery cycle count - Your battery may be losing capacity.
      Clean up - There are orphan files that could be removed.
      Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
      System modifications - There are a large number of system modifications running in the background.
      Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
      Corrupt hosts file - Hosts file is corrupt.
      32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
      Limited drive access - More information may be available with Full Drive Access.
    
    Hardware Information:
      MacBook Pro (15-inch, 2016)
      MacBook Pro Model: MacBookPro13,3
      1 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core
      16 RAM - Not upgradeable
        BANK 0/DIMM0 - 8 GB LPDDR3 2133  ok
        BANK 1/DIMM0 - 8 GB LPDDR3 2133  ok
      Battery: Health = Normal - Cycle count = 1038
    
    Video Information:
      Intel HD Graphics 530 - VRAM: 1536 MB
      AMD Radeon Pro 455 - VRAM: 2 GB
        Color LCD 3360 x 2100
        SyncMaster 1680 x 1050
    
    Drives:
      disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)
      Internal PCI-Express 8.0 GT/s x4 NVM Express
        disk0s1 - EFI [EFI] 315 MB
        disk0s2 [APFS Container] 499.96 GB
          disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes)
            disk1s1 - Macintosh HD (APFS) (Shared - 483.91 GB used)
            disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
            disk1s3 - Recovery (APFS) [Recovery] (Shared)
            disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
    
    Mounted Volumes:
      disk1s1 - Macintosh HD
        499.96 GB (Shared - 483.91 GB used - 14.25 GB free)
        APFS
        Mount point: /
    
      disk1s4 - VM [APFS VM]
        499.96 GB (Shared - 1.07 GB used - 14.25 GB free)
        APFS
        Mount point: /private/var/vm
    
    System Software:
      macOS Mojave 10.14.4 (18E226)
      Time since boot: Less than an hour
    
    Configuration Files:
      File /etc/sudoers size: Found 1302 B but expected 1563 B
      /etc/hosts - Count: 0 - Corrupt!
    
    Notifications:
      Notifications not available without Full Drive Access.
    
    Security:
      System Status
      Gatekeeper: Enabled
      System Integrity Protection: Enabled
    
      Antivirus apps: MalwareBytes
    
    Unsigned Files:
      Launchd: /Library/LaunchDaemons/com.m-audio.firewire.helper.plist
        Executable: /Library/StartupItems/M-Audio FireWire Audio Helper/M-Audio FireWire Device Helper start
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
        Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchAgents/com.epson.eventmanager.agent.plist
        Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
        Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
        Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
        Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the whitelist - probably OK
    
      Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
        Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
        Details: Exact match found in the whitelist - probably OK
    
      Login Item: /Applications/Caffeine.app
      Login Item: /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app
      Login Item: ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app
      Login Item: /Applications/RescueTime.app
      Login Item: /Applications/stretchly.app
      Login Item: /Applications/Datacolor/Spyder5Pro/Support/SpyderUtility.app
      Login Item: /Applications/Alarm Clock.app
    
    32-bit Applications:
      20 32-bit apps
    
    Kernel Extensions:
      /Applications/TemperatureMonitor.app
        BRESINKx86Monitoring.kext (8.0)
    
      /Library/Extensions
        Soundflower.kext (2.0b2 - SDK 10.10)
        Dropbox.kext (1.8.8 - SDK 10.11)
        TelestreamAudio.kext (1.1.1 - SDK 10.8)
    
      /System/Library/Extensions
        RenReceiverUSBDriver.kext (2.1)
        M-AudioFireWireBeBoB.kext (1.10.5)
        MicrosoftKeyboard.kext (6.3)
        MicrosoftMouse.kext (6.3)
        MotMobileUSB.kext (1.1.7 - SDK 10.5)
        SATSMARTDriver.kext (0.8.1 - SDK 10.6)
    
      /System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
        MicrosoftKeyboardBluetooth.kext (6.3)
        MicrosoftKeyboardUSB.kext (6.3)
    
      /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
        MicrosoftMouseBluetooth.kext (6.3)
        MicrosoftMouseUSB.kext (6.3)
    
      /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        MotMobileMS.kext (1.0.0 - SDK 10.5)
        MotMobileMTP.kext (1.1.7 - SDK 10.5)
        MotMobileUSBLAN.kext (1.1.7 - SDK 10.5)
        MotMobileUSBLANMerge.kext (1.1.7 - SDK 10.5)
        MotMobileUSBSwch.kext (1.1.7 - SDK 10.5)
    
    Startup Items:
      Jaksta Path: /Library/StartupItems/Jaksta
      M-Audio FireWire Audio Helper Path: /Library/StartupItems/M-Audio FireWire Audio Helper
      Executor Path: /Library/StartupItems/Executor
    
    System Launch Agents:
      [Not Loaded]  15 Apple tasks
      [Loaded]  168 Apple tasks
      [Running]  118 Apple tasks
    
    System Launch Daemons:
      [Not Loaded]  37 Apple tasks
      [Loaded]  177 Apple tasks
      [Running]  121 Apple tasks
    
    Launch Agents:
      [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2011-09-23)
      [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff  - installed 2011-09-23)
      [Other] com.avid.ApplicationManager.plist (? 15a48a0  - installed 2017-06-26)
      [Running] com.cpen.CPenCoreStartup.plist (? de4d03c2  - installed 2014-01-14)
      [Running] com.epson.eventmanager.agent.plist (? cd93600d  - installed 2013-04-17)
      [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09)
      [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09)
      [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-05-10)
      [Other] com.motorola.motohelper.plist (? f4042d6c  - installed 2011-09-14)
      [Not Loaded] com.oracle.java.Java-Updater.plist (? 4d100cc9  - installed 2019-07-04)
      [Other] com.softraid.SoftRAIDMonitor.plist (? 82234f66  - installed 2017-03-03)
    
    Launch Daemons:
      [Running] com.80pct.FreedomHelper.plist (Eighty Percent Solutions Corporation - installed 2019-05-14)
      [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-08-05)
      [Loaded] com.adobe.SwitchBoard.plist (? 68cad67  - installed 2011-09-23)
      [Loaded] com.adobe.fpsaud.plist (? 2afb3af7  - installed 2017-03-24)
      [Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2017-09-14)
      [Running] com.avid.hub.service.plist (Avid Technology Inc - installed 2017-05-23)
      [Running] com.avid.transport.client.plist (Avid Technology Inc - installed 2017-05-23)
      [Loaded] com.barebones.authd.plist (? 7d7988a6  - installed 2012-06-06)
      [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-05-29)
      [Loaded] com.coriolis-systems.Downloader.install.plist (Coriolis Systems Limited - installed 2014-09-17)
      [Other] com.crashplan.engine.plist (? d111894a  - installed 2015-07-06)
      [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2017-08-25)
      [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-09)
      [Running] com.m-audio.firewire.helper.plist (? e77e67ed  - installed 2011-12-14)
      [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-11-14)
      [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-05-29)
      [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-05-10)
      [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-15)
      [Other] com.motorola-mobility.mmcfgd.plist (? ab5fc842  - installed 2011-06-14)
      [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2019-07-04)
      [Running] com.paceap.eden.licensed.plist (? c6a7bebe  - installed 2017-03-16)
      [Other] com.prey.agent.plist (? 48ab6a51  - installed 2015-10-13)
      [Other] com.prey.trigger.plist (? b8b8e8b0  - installed 2016-10-12)
      [Loaded] com.prosofteng.DriveGenius.locum.plist (? d39b1525  - installed 2013-05-17)
      [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-04-04)
      [Other] com.softraid.softraidd.plist (? 39d3366c  - installed 2017-03-03)
      [Other] com.spotflux.Spotflux.tun.plist (Apple - installed 2019-03-21)
      [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-08-05)
      [Not Loaded] org.eyebeam.SelfControl.plist (Charlie Stigler - installed 2019-03-25)
    
    User Launch Agents:
      [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0  - installed 2010-02-03)
      [Loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (Digital Rebellion, LLC - installed 2018-06-10)
      [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-13)
      [Other] com.facebook.videochat.***.plist (Apple - installed 2014-08-10)
      [Other] com.lastpass.LastPassHelper.plist (? 0  - installed 2017-11-20)
      [Other] com.pia.pia_manager.plist (? 0  - installed 2017-04-25)
      [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-15)
    
    User Login Items:
      2BUA8C4S2C.com.agilebits.onepassword4-helper (AgileBits Inc. - installed 2017-11-25)
        (Modern Login Item - /Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app)
    
      Alarm Clock.app (? - installed 2012-06-16)
        (Application - /Applications/Alarm Clock.app)
    
      Backup and Sync.app (Google, Inc. - installed 2019-06-27)
        (Application - /Applications/Backup and Sync.app)
    
      Caffeine.app (? - installed 2010-03-12)
        (Application - /Applications/Caffeine.app)
    
      CheatSheet.app (Stefan Fuerst - installed 2019-07-11)
        (Application - /Applications/CheatSheet.app)
    
      SpyderUtility.app (? - installed 2018-02-03)
        (Application - /Applications/Datacolor/Spyder5Pro/Support/SpyderUtility.app)
    
      Evernote Helper (Evernote - installed 2018-12-10)
        (Modern Login Item - /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    
      EvernoteHelper.app (Evernote - installed 2018-12-10)
        (Application - /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    
      Freedom.app (Eighty Percent Solutions Corporation - installed 2019-07-10)
        (Application - /Applications/Freedom.app)
    
      I Love Stars.app (App Store - installed 2017-10-03)
        (Application - /Applications/I Love Stars.app)
    
      GmailNotifrHelper (App Store - installed 2015-08-31)
        (Modern Login Item - /Applications/Mail Notifr.app/Contents/Library/LoginItems/GmailNotifrHelper.app)
    
      RescueTime.app (? - installed 2016-04-12)
        (Application - /Applications/RescueTime.app)
    
      StartUpHelper (Spotify - installed 2018-10-30)
        (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
    
      stretchly.app (? - installed 2018-01-01)
        (Application - /Applications/stretchly.app)
    
      Canon IJ Network Scanner Selector2.app (? - installed 2018-03-30)
        (Application - /Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
    
      Android File Transfer Agent.app (? - installed 2018-10-16)
        (Application - ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    
    Internet Plug-ins:
      o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-18)
      nplastpass: 4.1.2 (? - installed 2017-11-20)
      OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-05-13)
      Flip4Mac WMV Plugin: 2.3.8.1 (? - installed 2011-01-13)
      SlingPlayer:  (? - installed 2013-09-23)
      Silverlight: 5.1.41212.0 (? - installed 2016-03-31)
      FlashPlayer-10.6: 25.0.0.148 (Adobe Systems, Inc. - installed 2017-04-18)
      Flash Player: 25.0.0.148 (Adobe Systems, Inc. - installed 2017-04-18)
      iPhotoPhotocast: 7.0 (Apple - installed 2010-04-03)
      googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11)
      AdobePDFViewer: 9.4.1 (? - installed 2012-06-16)
      JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-07-16)
    
    Audio Plug-ins:
      AirPlay: 2.0 (Apple - installed 2019-03-21)
      BridgeAudioSP: 5.39 (Apple - installed 2019-03-21)
      iSightAudio: 7.7.3 (Apple - installed 2019-03-21)
      ACE: 10.0.1 (Rogue Amoeba Software, LLC - installed 2019-06-27)
      AppleAVBAudio: 740.1 (Apple - installed 2019-03-21)
      InstantOn: 10.0.1 (? - installed 2019-06-27)
      BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-03-21)
      AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-03-21)
    
    Safari Extensions:
      1Password Safari Extension Companion - App Store (installed 2017-11-03)
    
    3rd Party Preference Panes:
      CPenCore (installed 2015-06-29)
      Flash Player (installed 2017-03-24)
      Flip4Mac WMV (installed 2011-01-13)
      Java (installed 2019-07-16)
      PreferencesPane (installed 2011-12-14)
      MacFUSE (installed 2011-08-27)
      Microsoft Keyboard (installed 2012-06-16)
      Microsoft Mouse (installed 2012-06-16)
      NTFS-3G (installed 2010-10-11)
      Perian (installed 2011-07-23)
      Xmarks for Safari (installed 2011-04-05)
    
    Time Machine:
      Time Machine information not available without Full Drive Access.
    
    Performance:
      System Load: 118.48 (1 min ago) 61.19 (5 min ago) 44.10 (15 min ago)
      Nominal I/O speed: 7.44 MB/s
      File system: 94.53 seconds
      Write speed: 111 MB/s
      Read speed: 1698 MB/s
    
    CPU Usage Snapshot:
      Type Overall
      System 17 %
      User 21 %
      Idle 63 %
    
    Top Processes Snapshot by CPU:
      Process (count) CPU (Source - Location)
      Other processes 211.31 % (?)
      Google Chrome 48.42 % (Google, Inc.)
      Logic Pro X 16.91 % (App Store)
      EtreCheck 8.27 % (App Store)
      Activity Monitor 3.80 % (Apple)
    
    Top Processes Snapshot by Memory:
      Process (count) RAM usage (Source - Location)
      EtreCheck 1.10 GB (App Store)
      Logic Pro X 808 MB (App Store)
      Google Chrome 389 MB (Google, Inc.)
      Finder 247 MB (Apple)
      Backup and Sync 180 MB (Google, Inc.)
    
    Top Processes Snapshot by Network Use:
      Process (count) Input / Output (Source - Location)
      Other processes 9 MB / 444 KB (?)
      Freedom 6 KB / 3 KB (Eighty Percent Solutions Corporation)
      SystemUIServer 0 B / 64 B (Apple)
      routined 0 B / 0 B (Apple)
      NotificationCenter 0 B / 0 B (Apple)
    
    Virtual Memory Information:
      Physical RAM: 16 GB
    
      Free RAM: 31 MB
      Used RAM: 10.34 GB
      Cached files: 5.63 GB
    
      Available RAM: 5.66 GB
      Swap Used: 0 B
    
    Software Installs (past 30 days):
      Install Date Name (Version)
      2019-06-24 Soundflower
      2019-06-28 Cleaner-App (7.1)
      2019-06-28 MediaInfo (19.04)
      2019-07-16 Java 8 Update 221
      2019-07-18 Gatekeeper Configuration Data (172)
      2019-07-19 MRTConfigData (1.47)
      2019-07-21 EtreCheck (5.3.2)
    
    Clean up:
      /Library/LaunchAgents/com.avid.ApplicationManager.plist
        /Applications/Avid/Application Manager/AvidApplicationManager.app/Contents/MacOS/AvidApplicationManager
        Executable not found
      /Library/LaunchDaemons/com.softraid.softraidd.plist
        softraidd
        Executable not found
      ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist
        /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert
        Executable not found
      /Library/LaunchAgents/com.motorola.motohelper.plist
        /Library/Application Support/Motorola Mobility/MotoHelper.app/Contents/Resources/MotoHelperDaemon
        Executable not found
      /Library/LaunchDaemons/com.prey.trigger.plist
        /usr/share/prey/platform/mac/prey-trigger.py
        Executable not found
      /Library/LaunchDaemons/com.crashplan.engine.plist
        /Applications/CrashPlan.app/Contents/MacOS/CrashPlanService
        Executable not found
      /Library/LaunchDaemons/com.motorola-mobility.mmcfgd.plist
        /Library/Application Support/Motorola Mobility/MotNetConfig/mmcfgd
        Executable not found
      /Library/LaunchAgents/com.softraid.SoftRAIDMonitor.plist
        /Library/Extensions/SoftRAID.kext/Contents/Resources/SoftRAID_Monitor.app/Contents/MacOS/SoftRAID_Monitor
        Executable not found
      ~/Library/LaunchAgents/com.pia.pia_manager.plist
        /Applications/Private Internet Access.app/Contents/MacOS/startup.sh
        Executable not found
      ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist
        ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper
        Executable not found
      /Library/LaunchDaemons/com.prey.agent.plist
        /usr/lib/prey/current/bin/prey
        Executable not found
    
    
    Diagnostics Information (past 7 days):
      Directory /Library/Logs/DiagnosticReports is not accessible.
      Enable Full Drive Access to see more information.
    
    End of report
    
     
  3. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #3
    Have you tried a "safe boot" (hold down shift key at startup) to see if it runs better after booting that way?

    Another thing to try:
    Go to the users & groups pref pane
    Click the lock at the bottom and enter your password
    Click the "+" in the bottom left and create a NEW ACCOUNT.
    MAKE SURE you give it administrative privileges.
    DON'T move anything into this account, "keep it simple".

    Now... log out of the account that is giving you problems, and log into the new account.
    Does the overall performance suddenly improve?

    IF the answer is "yes", then SOMETHING in your account (and NOT in the general Mac OS files) is the source of the slowdown.

    Having said that, "tracking it down" can be a long, tiring job.
     
  4. Erehy Dobon macrumors regular

    Erehy Dobon

    Joined:
    Feb 16, 2018
    #4
    The most glaring problem is that your system/boot drive is 97% of capacity. A lot of applications and functions create large temporary files, particularly multimedia programs. You have a 500 GB drive and you have 15 GB free. That's way too low for anyone, but especially you since you are running pro apps like Logic. You should aim to have 100 GB free (80% capacity) when you log in.

    Also, you have a runaway process. I would use Activity Monitor to see CPU and/or Battery load. The report shows that Google Chrome is taking a lot of CPU cycles. This is not surprising as Google Chrome has earned the dubious reputation of being a resource hog (for years). Also, some versions of Google Chrome have been documented to destroy multimedia performance since Google Chrome seizes control of VideoToolbox and won't relinquish it to other apps.

    Start by addressing the critical disk space situation.

    You also have a very large number of third party extensions running. You should examine the list carefully and see if you can remove some. I don't know which ones are critical for your usage, but I'm guessing there's stuff that could be removed.

    Another option would be to install the same version of macOS (10.14.4) on an external drive and see if it runs better. If it does, it means that you likely have some damaged system files.

    The corrupted /etc/hosts file is rather suspicious, you might have some sort of malware.

    Best of luck.
     
  5. oxband thread starter macrumors 6502

    Joined:
    Sep 10, 2009
    #5
    So, I started up in safe mode.....and the kernel problem persisted. I cleaned up nearly 10% of the HD and turned off some of the background apps too.

    Any thoughts on what the issue might be if it also happened when I was in safe mode? What things might I look into?

    Also, how might I find the corrupted /etc/hosts file that seems? I don't know what to look for exactly


    (Thanks so much for the advice. Truly. I'd be screwed right now without this!)
     
  6. Erehy Dobon, Jul 21, 2019
    Last edited: Jul 21, 2019

    Erehy Dobon macrumors regular

    Erehy Dobon

    Joined:
    Feb 16, 2018
    #6
    It is time for me to bow out of this discussion.

    From what I can tell by the Etrecheck report, you have migrated your system from a previous device and brought over a bunch of, uh, cruft. I won't guess at what would be causing your system's poor performance anymore. It looks like you have 8-9 years of junk.

    Personally I think you would get this situation resolved more quickly if you engaged the services of a professional macOS system administrator/authorized service center to conduct a hands-on diagnostic and personal interview with you regarding what hardware and software you actually use today.

    Best of luck.
     
  7. oxband thread starter macrumors 6502

    Joined:
    Sep 10, 2009
    #7
    I dig it. I am wondering if maybe I need to just reinstall OS and then go from there....Thanks for the help!
     
  8. Erehy Dobon macrumors regular

    Erehy Dobon

    Joined:
    Feb 16, 2018
    #8
    You could but I doubt that will fix your problem.

    To use an analogy, you have let your garden fill up with weeds, undesirable entities that suck up much of the finite amount of resources. If you reseed your garden, you aren't really addressing the inherent ssue: the fact that the plot is overrun with weeds.

    A best test would be to install macOS on a clean, blank external drive and note performance. A control sample as a scientist might refer to.

    To be honest, you have not demonstrated the necessary aptitude to maintain a clean system. That may sound harsh but the fact that you let your system drive get to 97% capacity is a pretty strong indicator.

    Anyhow do as you wish.
     
  9. oxband thread starter macrumors 6502

    Joined:
    Sep 10, 2009
    #9
    Wouldn't wiping my hard drive clean with a fresh install fix some this problem or at least let me get rid of some stuff that has accumulated over time?
     
  10. Erehy Dobon macrumors regular

    Erehy Dobon

    Joined:
    Feb 16, 2018
    #10
    Yes, it could. Your previous post simply said "reinstalling" and did not explicitly state a hard drive wipe.

    One can reinstall an operating system over an existing installation.

    In the interest of giving this thread some long-term pedagogical value, you should consider posting whatever outcome happens (whether it be good or bad) so future readers might gain some insight.

    Well, it's bedtime for me.

    Good luck.
     
  11. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #11
    Then run Activity Monitor in your Utilities Folder andsee what is. Running away and delete it!
     

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10 July 20, 2019