I am on hold for well over two hours at Sprint Employee services!

Discussion in 'iPhone' started by ZebraDude, Sep 19, 2014.

  1. ZebraDude, Sep 19, 2014
    Last edited: Sep 19, 2014

    ZebraDude macrumors 6502a

    ZebraDude

    Joined:
    Sep 7, 2014
    Location:
    Naperville, IL
    #1
    I am going for the record!

    My plan required talking to them in the above department!

    :eek::eek::eek::eek:
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    Sorry, I have the record.

    2001, Sanyo flip phone on my charger. Called Sprint from work, got placed on hold. After 20 minutes I put them on speaker and just started working.

    I was on hold for 3 and a half hours before customer service picked up. My discussion lasted less than 20 minutes at that point.

    You have 2.5 hours to go. :D
     
  3. ZebraDude thread starter macrumors 6502a

    ZebraDude

    Joined:
    Sep 7, 2014
    Location:
    Naperville, IL
    #3
    Actually I learned something sad. The Sprint Employee Services Q DROPS the call automatically at 59:59 minutes!

    I am on my third call it's been 2 hours an 12 minutes so far! I am thinking I will break your record!:eek:

    :eek:

    ----------

    My Wireless home handset battery went dead.....:eek:

    ----------

    Well I am now on a backup handset! This is becoming a challenge and I love a challenge!
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    That is exactly why I stayed on hold for 3.5 hours! It became a matter of "You WILL answer my phone call because I will NOT be ignored!"

    I won. Sprint lost. Good luck, I hope you win (or have won by this point).
     
  5. AntnyMikal macrumors regular

    AntnyMikal

    Joined:
    Jun 2, 2012
    #5
    That's crazy I've called 3 times today and got through in five to ten minutes every time.
     

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