I have been helping my MIL set up her new Dell laptop which is running the new Windows 7. I havent really been familiar with windows since XP so its torture for me to try to work out the changes etc & set it in the best way possible for her. To be honest, i would have preferred to get her a macbook but it was too expensive for what she needed it for, to be able to have video conferences with her family. My SIL's both have laptops running Vista & even from that there is so many differences in the 7! I just think in most ways, mac is far easier to get the hang of & anything you dont, I can always go into an Apple store & ask!!! Go APPLE!!