I am this close to taking a sledgehammer to my MBP right now

Misskitty

macrumors 6502
Original poster
Jun 18, 2010
447
2
Ive never been so fed up with an OS. I got this content.magnipic.info malware/virus or whatever the hell it is and instead of going through all the hassle of trying to remove it (which seems like a major project), I figured why not just restore my hard drive back a date. I plug in my ext HD and go through the disk utility CD when booting. But noooo the USB drive is locked again!!!! This is like the 3rd times its happened and I dont do jack squat to this POS drive ever! I know I have the right password, but it just auto locks from sitting here unused? Unreal.

Ive been wasting the past two hours trying to get this stupid hard drive unlocked. I downloaded Permissions reset and Batchmod, but noooo of course I cant even see the drive when I plug it in! Absolutely useless. I just threw my arms up in the air and Im just sitting here laughing cause honestly, why am I having to go through all this with a machine thats so called "it just works". $1300 wasted on this machine 2.5 years ago. Biggest waste of money ever. I would have been better off just throwing it on a random street and let homeless people waste it on booze. OMG, Im so tempted to just smash this laptop and go buy a new basic windows machine. And yes, I honestly would smash this thing. Ive never ever had any of this garbage on any of my previous laptops ever.
 
Last edited:

marc55

macrumors 6502a
Oct 14, 2011
846
203
I thought Mac's did not get these types of things?

Isn't there something like "Malwarebytes" for Mac?
 

simonsi

macrumors 601
Jan 3, 2014
4,849
716
Auckland
Always best to have a bootable USB or hard drive available. If you have one boot into it, if not then can you make one via a friend with a mac?

Failing that boot from the recovery partition and install from there then restore from your backup.

Many ways to skin this cat and it is frustrating but bear in mind windows is 1000% more exposed to that kind of stuff - be careful what software you install in future as that is how content.magnipic.info installs, it isn't a virus that attacks your machine, you have to (even inadvertently), invite it in...
 

GSPice

macrumors 68000
Nov 24, 2008
1,623
76
Ive never been so fed up with an OS. I got this content.magnipic.info malware/virus or whatever the hell it is and instead of going through all the hassle of trying to remove it (which seems like a major project), I figured why not just restore my hard drive back a date. I plug in my ext HD and go through the disk utility CD when booting. But noooo the USB drive is locked again!!!! This is like the 3rd times its happened and I dont do jack squat to this POS drive ever! I know I have the right password, but it just auto locks from sitting here unused? Unreal.

Ive been wasting the past two hours trying to get this stupid hard drive unlocked. I downloaded Permissions reset and Batchmod, but noooo of course I cant even see the drive when I plug it in! Absolutely useless. I just threw my arms up in the air and Im just sitting here laughing cause honestly, why am I having to go through all this with a machine thats so called "it just works". $1300 wasted on this machine 2.5 years ago. Biggest waste of money ever. I would have been better off just throwing it on a random street and let homeless people waste it on booze. OMG, Im so tempted to just smash this laptop and go buy a new basic windows machine. And yes, I honestly would smash this thing. Ive never ever had any of this garbage on any of my previous laptops ever.
Blaming all the wrong things doesn't really help anything, least of all yourself. You're not gonna get much sympathy here with irrational hyperbole.

First you say the drive is locked, then you say it doesn't appear. Are we to assume that the drive is even functional? That being said,


  • Did you even search for dealing with locked drives?

You never addressed how you managed to install the browser extension. Browser extensions don't just install themselves for no reason, including on computers that "just work."
 

Misskitty

macrumors 6502
Original poster
Jun 18, 2010
447
2
Yes and typical site, doesnt list how to remove on mac. Absolutely useless computer.

----------

Blaming all the wrong things doesn't really help anything, least of all yourself. You're not gonna get much sympathy here with irrational hyperbole.

First you say the drive is locked, then you say it doesn't appear. Are we to assume that the drive is even functional? That being said,


  • Did you even search for dealing with locked drives?

You never addressed how you managed to install the browser extension. Browser extensions don't just install themselves for no reason, including on computers that "just work."
I dont know how the extension got on. I downloaded a couple cleaning programs like Macsafe cleaner. Then find out its not free.

The USB drive does work, cause in disk utility it reconizes it and i was using it 3 weeks ago, and it wasnt locked. I dont even know why a USB drive will randomly lock for no reason. Drives me nuts! Something tells me Mac will do the same thing if I were to go buy another USB drive.

Honestly, ive had it with mac I dont even know what to say. This is just complete BS. I dont have the time or patience (nor should I have to) spend my entire day wasted on this garbage. An OS that auto locks USB drives? No programs to remove malware? Seriously?!!! Again, why did I buy a Mac again?
 

jahall05

macrumors 6502
Jul 30, 2013
251
19
Yes and typical site, doesnt list how to remove on mac. Absolutely useless computer.

----------



I dont know how the extension got on. I downloaded a couple cleaning programs like Macsafe cleaner. Then find out its not free.

The USB drive does work, cause in disk utility it reconizes it and i was using it 3 weeks ago, and it wasnt locked. I dont even know why a USB drive will randomly lock for no reason. Drives me nuts! Something tells me Mac will do the same thing if I were to go buy another USB drive.

Honestly, ive had it with mac I dont even know what to say. This is just complete BS. I dont have the time or patience (nor should I have to) spend my entire day wasted on this garbage. An OS that auto locks USB drives? No programs to remove malware? Seriously?!!! Again, why did I buy a Mac again?
Why would you download a "Macsafe cleaner" program in the first place? There is absolutely NO need for a cleaner program on a Mac.

If you are so fed up with Mac, then go get a PC and see how many viruses and issues you can come up with it.

Also, are we talking about the hard drive IN the computer or an external hard drive that you plug in? I can't seem to figure out what you are talking about.

Note: Being rude and complaining about your computer that you downloaded unsafe programs onto doesn't help anyone on this forum HELP you.
 

cbautis2

macrumors 6502a
Aug 17, 2013
718
576
If I were you, I'd go buy a new hard drive, install OS X and then get my files, apps and settings from my Time Machine Back up. Hell, you can't do that with PC and full PC backup just DOESN'T WORK unlike Time Machine which always just works.
 

GSPice

macrumors 68000
Nov 24, 2008
1,623
76
Yes and typical site, doesnt list how to remove on mac. Absolutely useless computer.
The mac that you inadvertently installed malware on is useless because a website doesn't give you instructions on how to remove browser malware?

I dont know how the extension got on. I downloaded a couple cleaning programs like Macsafe cleaner. Then find out its not free.
That wasn't a good idea. On PCs the consequences of frivolous downloading is massive. Its concerning that a) you felt you needed to download a couple "cleaning programs" and b) you didn't know that they weren't free. I'd recommend learning on how malware, spyware, and viruses get on your computer. If you had a PC you would have been up a creek a long time ago.

The USB drive does work, cause in disk utility it reconizes it and i was using it 3 weeks ago, and it wasnt locked. I dont even know why a USB drive will randomly lock for no reason. Drives me nuts! Something tells me Mac will do the same thing if I were to go buy another USB drive.
There are plenty of reasons why a USB drive will become locked. It isn't random.

An OS that auto locks USB drives? No programs to remove malware?
These statements are patently false.

Again, why did I buy a Mac again?
I would strongly recommend taking your Mac into the Apple store or a certified independent store and pay them to restore your machine. Based on everything you've said, it's clear that a knowledgeable tech needs to fix your machine. Good luck with Windows.

All the best.
 

McGiord

macrumors 601
Oct 5, 2003
4,522
286
Dark Castle
What do you mean by the drive is locked?
The easiest way to troubleshoot the issues is to first create another user account with admin privileges and then boot with it.
I hope the hammer doesn't kick you back, or break your windows to the world.
 

philxor

macrumors regular
Dec 21, 2010
181
0
This thread cracks me up.

It's like my Mom who wonders why her PC is slow and I open up Firefox and see 5 rows of browser extensions installed because she decided to download five different weather programs and other assorted crap.

Good luck with Windows. It's great when the OEM configured BitLocker on the drive and you don't know the password for it. So when you need to get into the drive or even safe mode for some reason outside of the normal boot process you just can't...
 

AirThis

macrumors 6502a
Mar 6, 2012
505
0
Ive never been so fed up with an OS. I got this content.magnipic.info malware/virus or whatever the hell it is and instead of going through all the hassle of trying to remove it (which seems like a major project), I figured why not just restore my hard drive back a date. I plug in my ext HD and go through the disk utility CD when booting. But noooo the USB drive is locked again!!!! This is like the 3rd times its happened and I dont do jack squat to this POS drive ever! I know I have the right password, but it just auto locks from sitting here unused? Unreal.

Ive been wasting the past two hours trying to get this stupid hard drive unlocked. I downloaded Permissions reset and Batchmod, but noooo of course I cant even see the drive when I plug it in! Absolutely useless. I just threw my arms up in the air and Im just sitting here laughing cause honestly, why am I having to go through all this with a machine thats so called "it just works". $1300 wasted on this machine 2.5 years ago. Biggest waste of money ever. I would have been better off just throwing it on a random street and let homeless people waste it on booze. OMG, Im so tempted to just smash this laptop and go buy a new basic windows machine. And yes, I honestly would smash this thing. Ive never ever had any of this garbage on any of my previous laptops ever.
Calm down. On the Apple community's forum PriscillaFromFrance had the same issue, but she kept her head down and managed to get rid of it. I suggest you check here:

https://discussions.apple.com/message/24500652#24500652

and here:

http://www.thesafemac.com/arg-genieo/
 

maflynn

Moderator
Staff member
May 3, 2009
63,851
30,365
Boston
Yes and typical site, doesnt list how to remove on mac. Absolutely useless computer.
You realize a quick google will result the following steps
Safari Menu/Preferences...
Click on the extensions tab.
Choose the extension you want to uninstall.
Click the Uninstall button
Don't blame the computer, or the OS for user action. While I understand your frustration, its not the platform's fault when you installed software that did this.

I don't mean to sound harsh but like many computer ills a little research goes a long way :)
 
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case2001

macrumors 6502
Sep 9, 2010
351
47
I don't really understand. Can't the OP just reformat and re-install OS X. At that point restore from USB drive?

Problem solved?

:confused:
 

Freyqq

macrumors 601
Dec 13, 2004
4,014
166
If you hate osx so much, you can also natively run windows 8 and dual boot between the two.
 

oldhifi

macrumors 65816
Jan 12, 2013
1,495
732
USA
You realize a quick google will result the following steps


Don't blame the computer, or the OS for user action. While I understand your frustration, its not the platform's fault when you installed software that did this.

I don't mean to sound harsh but like many computer ills a little research goes a long way :)

AMEN ....use Safari and this won't happen..
 

blueroom

macrumors 603
Feb 15, 2009
6,374
25
Toronto, Canada
The OP here tried to reinstall OSX but her backup drive wouldn't mount.

Things I've learned from using OSX since 2010 and I was a PC IT guy since DOS.

. Don't need antivirus on OSX
. Stay away from uninstallers and cleanup programs

USB anything on mobile platforms where you're constantly plugging and unplugging can often be avoided. The failure risk at both the hardware and software level is high especially with hard drives.

For starters setup iCloud, this automatically backs up your contacts, notes, calendar, safari links, etc... It even syncs across your other iOS or OSX devices. It can be accessed from any web browser in a pinch and also enables Find my Mac.

For most people a Time Capsule is an excellent backup solution and pretty darn good WiFi router. For that really important data you need at least two copies, crash plan, DropBox, Skydrive offer low cost and free options.

It's not that hard or costly to have a backup plan for when things go wrong.
 

kurzz

macrumors 6502
May 18, 2007
390
21
Canada
Wow if you have this much trouble on a mac, I can't imagine the problems you'd have using Windows.

Someone once said (on a PC) the only antivirus program they need is their brain.