(1) the whole system is very sluggish. All programs (including itunes, safari) stall all the time. (2) programs sudden freeze and ''blue death appears'' (3) if it all restarted it is trying to ''catch up": suddenly all icons appear/get started. (4) Apple support is completely absent: I can't get on the phone to them, there is no e-mail support system and the genius in my local store is complete full. All in all I am better of with OSX10.5. How can I safely uninstall snowleopard?