I bought an app that was free but was charged for it.

Discussion in 'iOS Apps' started by LoganT, Jul 13, 2009.

  1. LoganT macrumors 68020

    Joined:
    Jan 9, 2007
    #1
    So a few days ago I downloaded YoScooter User Manual. I remember the button saying it was free, (as you can see now it's still free) but I just got my receipt in my email and it's charged me 99 cents for it.

    I've reported the problem to Apple, but is there anything more I can do? I know it's only 99 cents but it's an app that after using it for 1 minute I realized I would never use again. And I definitely wouldn't have paid for it.
     
  2. SilentPanda Moderator emeritus

    SilentPanda

    Joined:
    Oct 8, 2002
    Location:
    The Bamboo Forest
    #2
    You'll probably just have to wait it out with Apple. If you don't hear from them in about a week you might call them. Especially it being $0.99. Certainly not going to break the bank but annoying none-the-less!
     
  3. pelicanflip macrumors 6502a

    Joined:
    Jun 24, 2009
    Location:
    NYC
    #3
    Maybe it was only a trial version that was free and wasn't updated to it's actual price? Some apps have a deal where it's free for X amount of days and then after that many days, you would have to actually pay whatever the price is to buy it. Maybe the App Store wasn't up to date.

    Call up Apple and see what's going on.
     
  4. LoganT thread starter macrumors 68020

    Joined:
    Jan 9, 2007
    #4
    The app store can't do trials. I saw the app in BargainBin and it said it was free (down from 99 cents) I double checked in the app store to see if it said free and it said free. Sent Apple a "report a problem" email, not sure how long it will take to get back.
     

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